I see the pictures above with small slides that are attached to a little house, is that all? We LOVED Jade and Travoli. Yes, please return and share your experience, Im sure others will appreciate that. Which brand is it and is it replenished daily in the room? It was to ensure that if something went wrong, I was responsible. Or do you think the resort would hold our bags and let us stay on the property? Most all-inclusive resorts weve visited make sushi rolls with vegetables only sometimes they use imitation crab but the result is typically underwhelming. It did offer more so we feel the difference in price is worth it. The entertainment at The Grand is more professional than weve seen at other all-inclusive resorts. Yes, they do have a store that had various items in it. The elegant Lobby Bar chandelier is a work of art. We are going in April with 4 and almost 6 year olds. If not for the sickness, this resort would have gotten 4 stars for all the amenities but clearly something is off with the food preparation Dear Sharon A,We thank you for taking the time to share your valued comments with us. Or has Moon Palace Golf & Spa been renamed The Grand ? Additional question about The Grande beach..your pictures make it look as though its a very nice beach with some seaweed. Great review! If you stay at Sunrise, you will need to pay an additional fee to access the Grand (I believe). For younger kids, theres an area that is supervised and you need to sign them in and out. You will find a variety of arcade games of varying difficulty our 4 year old found games he could play. TheGrand_GM, Gerente at Moon Palace The Grand - Cancun, responded to this review. The sand where all of the lounger chairs are is amazing, so youll have plenty of time to sink your toes in the sand. We even had restaurant managers come to our table to clarify the food allergy and tell us what Connor could or could NOT eat. Just ignore them and continue walking until you get outdoor. Check-in / resort credits / aggressive sales - When we arrived at the Grand, we were greeted warmly and check-in was fine (about 15 mins). Prenota Moon Palace The Grand - Cancn, Cancun su Tripadvisor: consulta le recensioni di 12.160 viaggiatori che sono stati al Moon Palace The Grand - Cancn (n.41 su 272 hotel a Cancun) e guarda 10.506 foto delle stanze! Trio of grilled meat on a stick ground lamb kebabs, beef kebabs and marinated chicken. There are towels available at huts around all the pools and you dont need a card, you can just grab them when you need them as many as you want. Anyhow I had a great time and Ive booked to go back again in November -December. Im leaning toward the Grand for my preferences but Im inclined to think the boys may enjoy Nizuc as the Grand may be to sedate for their liking. Cov 19 did limit some events. Great review! Unique day club area looked awesome but we didnt use it because we have kids. They will also like the shows in the evenings. Is it the one between the Olympic pool and the half moon pool? Youre allowed to eat at the other resorts, play at the kids clubs, and use all the facilities but only if youre staying at The Grand. Hi Martin they are separate resorts, but located side by side. Our favorite restaurant at The Grand at Moon Palace is Jade we dined there twice during our 4-night visit. Before you are seated at a restaurant, the first thing the host does is ask for your room number. The diversity and authenticity of the menu was exceptional. . How was the wifi at the grand? Guests at The Grand also have access to the pools and facilities at the Sunrise and Nizuc. The pools are not very large at Sun but are right on the beach. Este impresionante resort todo incluido te dejar sin aliento desde el momento en que pises suel. If you have questions about this beach resort, leave us a comment below and well do our best to answer. No need to bring your snorkel gear unless you plan to leave the resort. I believe you can check in a child without parental supervision if they are 4 years or older. So youll be able to leave your 5 year old, but not your 3 year old. Its not cheap, but you get a lot for your money. My boys are ages 8 and 11. It tasted like a rich, creamy pumpkin pie mouse. One of the buildings illuminated at night. We decided were going to spend that extra money and take advantage of everything they have to offer! Dave, if youre staying at Sunrise or Nizuc, as Nguyen says, youll need to purchase a day pass. We are considering here for our family I would say that teenagers would really love this resort. Jade Restaurant at The Grand at Moon Palace, Tavola Restaurant at The Grandat Moon Palace, Cusco Restaurant at The Grand at Moon Palace, Habibi Restaurant at The Grand at Moon Palace, Guests at The Grand have access to 3 resorts, What you need to know before you visit Xcaret, Heres what you need to know before you visit Xcaret, Una Vez Ms! Sounds like there are firm height restrictions on a lot of the waterslides, and even an adult could get on some. We have always loved staying at Sunrise and the ocean views from our room. In order to access the Grands restaurants and its spa, you have to purchase either a day pass or night pass. Required fields are marked *. The pools are smaller and spread out around the resort. Wondering if anyone used resort babysitters to have a night out? It was very helpful! Room tips.. the grand doesn't really have beach view room unless booking presidential or something but the access to the nicer restaurants and less people is nice. You wont even have to leave the resort if you dont want to lots to do. were planning on going to the grand this December so thank you for the thorough review. The over 2,000 rooms here are split between two sections, Nizuc and Sunrise, with each having their own decor, design, amenities, and appeal. The Grand at Moon Palace is a five-star resort with over 1,300 guest rooms, 9 pools, 16 restaurants, 9 bars, world class spa, indoor bowling alley and an impressive outdoor water park that has a wave pool, lazy river and several mega-slides. There are a million pools and different entertainment options everywhere. The extensive list of appetizers made it far too hard to choose so we ordered everything! Food was good and a lot of places to eat. Braydon LOVES the giant jacuzzi. If walking on the paths watch out for trolleys as they are frequent and fast sometimes and seem to have the right of way. Trying to accommodate both husband and child with out making things too difficult. It will be a pleasure to serve you!Kindest regards,Cesar FallardiOperations DirectorThe Grand at Moon Palace Cancun. Do you know what is included with that? The beds, pillow and linen are very comfortable. With distinct resorts-within-resorts, the Moon Palace's accommodations match the resort of choice. Luxurious rooms boast Free WiFi, a daily refreshed mini-bar . Glad to see you guys had a blast. Thank you so much for the time you put into this review!! Wifi requires no password. We may have overindulged a few times, especially at the Japanese Fusion and Lebanese restaurants. Thanks for your review. You can also order a wide variety of hand-crafted pizza that are cooked to perfection in its wood burning oven. Pools at the grand are heated, but not the waterpark. All I could get were studios. Connor had fun floating down the lazy river with his Mama. Tia and Im glad you had a great trip! Staff was always friendly and we were glad to tip them for their hard work. You just take as many towels as you need. How is the Beach at The Grand at Moon Palace? Hi, thank you for your review. This is Los Tacos restaurant. Thanks. Moon Palace The Grand - Cancun has redefined the concept of all-inclusive luxury with an endless menu of activities for all ages, ranging from a modernized video game lounge to a majestic outdoor waterparknot to mention exquisite cuisines from renowned chefs. Regardless of knowledge level - every single person made an effort to provide that exceptional Palace service we are used to.Our favorite pool was at Los Tacos. The Grand Moon Palace Cancun has 16 restaurants, a spa, a fitness center, a variety of bars and nine pools spread throughout the property. Over 8 can come and go as they please. Great review! Bring your bathing suit. Layout: Resort consists of 3 hotels. This resort is so luxurious that we recommend this family friendly resort to destination wedding couples and honeymoon couples. I stayed at Moon Palace Golf & Spa around 10-12 years ago, in fact it could have been longer. We heard great things about this new luxury resort, so we decided to include a few nights at The Grand after our vow renewal ceremony in the Riviera Maya. Thank you again for your great review and tips. Thanks so much leaving to go there 6/22 for a week. The food at The Grand was a pleasant surprise. Thank you for giving us the opportunity to host you and we hope that in the future we will have a chance to welcome you back. To be honest, we didnt notice. They are all in the same section of the resort. If you like this Moon Palace Resort review, please consider booking using this affiliate link. Thanks, Mitchel. Service was always excellent. These soft, sugary stuffed pastries were melt-in-your-mouth amazing. This allowed us to have lazy mornings with our boys and not feel like we had to rush to the buffet. He has so much talent and love for music and Im stunned he isnt playing in professional concerts yet! Resort credits are optional to use and you dont have to go on the sales tour to access them). So we visited Moon Palace back in mid-June and celebrated my sons 4th birthday there. I give this beach 2/10 due to tractors, otherwise it would be a 4/10. Yes there are ocean view rooms, but my guess is they are likely more pricey and need to be specifically requested. Here are some tips to help make the most of your vacation at Moon Palace. When room service is included you have to order breakfast in bed, right? There is a map online of which trolley can take you where. In our resorts, our vision is to empower and enable our tem members to deliver the best vacation experience to our guests, thereby generating superior returns to our resorts and enhancing every time your vacation. Did you tip the room attendants? If thats true it is a bummer. We spent most of our time at this pool, which is located near the beach. Cool yourself in one of nine refreshing pools or sip unlimited premium drinks at our many bars. I think the only one we had to wait for was for Travoli, but it wasnt longmaybe 20 minutes? Guests staying at The Grand at Moon Palace can still use the restaurants and amenities in the Nizuc and Sunrise sections but it doesn't go the other way around without a purchased Grand daypass. Its a very nice beach with some seaweed you had a great trip found games he could play list... Adult could get on some clarify the food at the Grand are heated, but not 3. Few times, especially at the Grand also have access to the buffet your... We decided were going to spend that extra money and take advantage of everything they have to breakfast! Very large at Sun but are right on the beach at the Grand go there 6/22 a. This family friendly resort to destination wedding couples and honeymoon couples Ive booked go... Pises suel went wrong, i was responsible heated, but you get outdoor have a. Distinct resorts-within-resorts, the first thing the host does is ask for your money about this resort. I had a great time and Ive booked to go there 6/22 for a week we even had managers... That had various items in it same section of the resort you so much talent love! That had various items in it.. your pictures make it look as though its a nice! You wont even have to go there 6/22 for a week pleasure to you! Have overindulged a few times, especially at the Grand - Cancun, responded to review!, responded to this review! thanks so much leaving to go on the beach wasnt 20... Allergy and tell us what Connor could or could not eat favorite restaurant at Grand. Recommend this family friendly resort to destination wedding couples and honeymoon couples between Olympic! I tips for the grand at moon palace say that teenagers would really love this resort there 6/22 for a week things too difficult imitation. 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