If you feel the PCN has been incorrectly issued, we will gladly consider any appeal. Get in touch using our contact form or the sales details below. Email: info@privateparkingsolutions.co.uk Most of the services can be really cosf effective or even supplied to you free of charge. The BPA make independent visits to our sites to maintain good working ethics too. If you wish to appeal a PCN please visit the appeals page. Customer Services. This can have lasting negative consequences on the car park, from loss of custom to increased resource requirements dealing with the associated complaints. NN15 6WJ, T: 01536 680107 Well send you a link to a feedback form. Please quote your Parking Charge Notice number, Vehicle registration number and address on the reverse of Cheque or Postal Order. Contact details: Premier Park Limited registered in England and Wales (No. You can view the evidence of your PCN: View evidence for tickets attached to windscreen; View video footage for tickets sent by post; You will need. Unit 3 Kings Court If you do not pay youll be prosecuted - you may have to pay a bigger fine as well as court costs. Full details of how to appeal to the independent body are provided to the motorist on rejection. It is important that you provide ALL of the grounds that you wish to rely upon and ALL of the evidence that supports your case. It is a scheme run for the private parking sector and members are able to gain conditional access to the DVLA Database of registered vehicle keepers under the terms of the IPCs Accredited Trade Association (ATA) status thereby enabling them to enforce the parking charges that they impose. Parking Charge No: *. One Parking Solution Ltd, 95 Arundel Road . PCN Parking Solutions and its other brands are car park management companies that offer a number of services to help private businesses manage their car park. Powered by. Appeal my PCN. One of the services offered is private parking ticket enforcement, which is where PayMyPCN comes in. With effective enforcement, we can ensure car parking spaces are available for those who need them. Check out our FAQs 0845 527 0522. info@enterpriseparking.co.uk. But opting out of some of these cookies may have an effect on your browsing experience. Worthing, West Sussex, BN13 3EU, Office opening times: Mon-Fri: 09:30-16:30 There is info online saying this company is unethical and dont pay, but ts difficult when you get threatening letters to find the courage to ignore it (thats the ploy apparently).<br /> <br /> I have been ignoring Parking Invoices from Total Parking Solutions (TPS).I have now received a letter from Debt Recovery Plus a "Notice of Intended court Action". A VALID CREDIT OR DEBIT CARD. Terms & Conditions. You can also get an FPN for speeding and minor motoring offences. MoneyNerd Limited's FCA Firm Reference Number is: 978681. Each year, it is estimated that 1 in 5 Blue Badge bays are misused. Registered in England Co No. Hello everyone, I have received a letter from Regent Parking back in October 2019 stating that "No valid parking payment found" in Queensway and I am liable to 60. Please use the SMS (Text) line and clearly state the site name in fulltogether with the vehicle registration mark (VRM). Necessary cookies are absolutely essential for the website to function properly. Kettering Venture Park It's why a majority of Fortune 100 companies and over 500 governments depend on us when it matters most. Were always available to answer your questions if you require more information on our services. Before proceeding please ensure that you have: Are you looking to pay or appeal a Parking Charge Notice (PCN) you received in the post and/or on your vehicle? Alternatively please call 0330 058 1118. YOUR VEHICLE REGISTRATION NUMBER. Pay securely online 24 hours a day using a Debit or Credit card:www.paymypcn.net, Call our 24 hour automated payment line on 0345 073 7209. PAY & DISPLAY. Exeter Date of complaint o Copy of complaint o Copy of all correspondence, Details of any corrective action required. All appeals are fully investigated and the decision to accept or reject an appeal is based on the evidence supplied. The acknowledgement will be sent to the name and address, or email address provided. Premier Parking Solutions ensure the car parks we manage are protected by our own enforcement team who will bring ignored or unpaid parking charges to a conclusion, either through debt . Contact. Make a Payment. We're always available to answer your questions if you require more information on our services. We operate the most effective way to address parking problems Vehicle Control Solutions Ltd. West Hill House. If you believe your Penalty Charge Notice (PCN) should not be paid you can challenge it. Phone: 0343 222 3333. Pay and manage your Parking Charge Notice (PCN) 24 hours a day ZA076835 Registered in England & Wales No. Parking ticket viewer. We also use cookies set by other sites to help us deliver content from their services. For the motorist, our mobile friendly application (www.paymypcn.net) allows the motorist to view, pay or appeal the notice at their convenience. Vat number: 277 6843 49. Penalty Charge Notice (PCN) Paying a Penalty Charge Notice; . The online appeals system fully automates the processing of the appeal. PO Box 624 Please ensure you reference your Parking Charge Notice (PCN) number on the back of the cheque/PO. PLEASE DO NOT SEND CASH UNLESS IT IS BY RECORDED DELIVERY. Challenge a PCN or view evidence. Enter Penalty Charge Notice (PCN) number and vehicle registration. Before you start. By clicking I Accept you agree to such use of cookies, unless you later decide to disable them. The Director of Customer Services will acknowledge the escalated complaint within 14 days. 0845 527 0522. info@enterpriseparking.co.uk. To help us improve GOV.UK, wed like to know more about your visit today. They are duty bound by their own professional standards bodies to uphold the rule of law and to maintain independence. Contact us / Write to us. All Notices can be sent on your behalf to ensure that, where possible, you can take advantage of the provisions for keeper and hirer liability contained in schedule 4 of the Protection of Freedoms Act 2012. You received the PCN as you were the driver or the person appearing to be in charge of a vehicle that was found to be in breach of the terms and conditions of the car park, which are clearly set out on the signage displayed within the car park. Conduent delivers mission-critical services and solutions on behalf of businesses and governments - creating exceptional outcomes for our clients and the millions of people who count on them. Why have I received a Parking Charge Notice (PCN)? We adhere to the BPA CODE of Practice in having access to this information. ZA076835 A VALID CREDIT OR DEBIT CARD. The details that will be retained will be: All personal data will be redacted in line with GDPR requirements. The Adjudicator can consider only the representations made by the parties to the appeal. If you do not pay an FPN within 28 days, youll have to pay 50% more. To view our photographic evidence or pay a Parking Charge Notice please visitpcnpayments.com. Parking tickets will cost the motorist 100.00 but, if paid within the first 14 days of the issue, will be reduced to 60. All payments and appeals must be done online, or via post. If your vehicle is involved in a contravention on the red route, you'll be sent a Penalty Charge Notice (PCN) for 160. BN52 9AN. To Transfer the Keeper Liability: transfer.premierpark.co.uk. Check the ticket for other ways to pay. Appeal or Pay Your PCN Online . Credit and Debit card payments (except Diners and American Express) can be made 24/7 by calling us on 08443040102. What happens if you don't pay. Youll only get penalty points on your licence for certain types of parking FPN, for example for leaving a vehicle in a dangerous position. In lots of ways, from the people we hire to the systems we use we make everything simple and customer-friendly. In the event that the customer is not satisfied with the handling of the complaint, the complaint can be escalated to the Director of Customer Services at the above address (see section 4). You've got 28 days to pay or challenge. Only councils and government departments are allowed to use the word PCN. . Frequently asked questions. This automated process removes any manual handling of appeals and ensures complete separation from the IPC. It is mandatory to procure user consent prior to running these cookies on your website. Challenge a PCN. Please view our FAQ Section, Click here to view our Terms and Conditions, Click here to view our Complaints Procedure. With the number of electric vehicle (EV) charging bays in the UK growing a whopping 55% last year, the need for effective enforcement is increasingly prevalent. Postal Address: PO Box 1115, West Drayton UB8 9XD United Kingdom 8PN. Information may also be shared with the landowner and any permit service provider if relevant to allowing the complaint to be investigated and resolved. In the absence of valid contact details, it may not be possible to process a complaint or process it within the published timeframes. . All Correspondence must include your name, address, vehicle registration number and Parking Charge Notice Number. Through ethical enforcement, we encourage drivers to adhere to parking rules and regulations, allowing car parks to run efficiently. The complaint will then be registered onto our system and a unique reference code generated. You can use this facility to view details, photographs or footage of your PCN. Your name (required) Your telphone number Your email address so that we can get back to you (required) Your enquiry (required, max: 500 characters) 0208 444 2040. 71-75 Shelton Street, London, WC2H 9JQ. Along with the above services, we also provide additional services to Ireland: Customer can pay by calling our call centre or through our website. 08:00-20:00 Monday to Friday, closed on weekends and bank holidays (TfL call charges) Transport for London You can change your cookie settings at any time. Customers who wish to make a complaint must do so in writing. Wigan. * calls to this number will cost 13p per minute from a BT landline, calls from other networks and mobiles may vary. Gemini Parking Solutions London Ltd is a subsidiary of the APCOA Parking Group of companies in the UK, of which APCOA Parking (UK) Limited is the main operating company. BaySentry Solutions is a parking management company, operating under the British Parking Association's (BPA) Code of Practice and a member of the Approved Operator Scheme. Check the ticket or contact the ticket issuer for deadlines and ways to pay: Dont include personal or financial information like your National Insurance number or credit card details. These cookies will be stored in your browser only with your consent. Permits are often used for residential or staff car parks which tend to be in built-up areas. The IPCs Accredited Operator Scheme provides advice and support to its members. Mobile: ++44 (0) 7947246755. Total Parking Solutions Ltd Unit 3 Kings Court Kettering Venture Park Kettering NN15 6WJ. Tel: 0208 418 0948. If you were not driving the vehicle at the time in which the Parking Charge Notice was issued you should provide us with the details of the driver of the vehicle by writing to us. Private Parking Solutions London Ltd . Please note, when a complaint concerns the issuing of a PCN or NPC issued by us, Gemini Parking Solutions London Ltd are the data controller. This duty is expressly retained in the terms and conditions of their appointment. F: 01536 411905 SolutionLabs is a link provider for the Driver and Vehicle Licensing Agency (DVLA), Any of pocket costs are chargeable, such as DVLA enquiries, For more information, please contact us as sales@pcnparking.solutions, If you would like to discuss how PCN Parking Solutions from SolutionLabs can help your business, please call: 01273 789 320 or email: sales@pcnparking.solutions, Copyright SolutionLabs Ltd 2014 | All Rights Reserved, PCN Parking Solutions is the trading name of SolutionLabs Ltd All Gemini Car Park Managers are fully uniformed with an ID badge, so they are instantly recognisable. Please enter your PCN number. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. to find out more about why you have been issued a PCN. Elite Car Parking Management Ltd. Credit and Debit card payments can be made by calling our 24 hour telephone line:01302 513232. Cookies are small files or other pieces of data which are downloaded or stored on your computer or other device, that can be tied to information about your use of our website (including certain third party services and features offered as part of our website). You can view the photographic evidence online . NN15 6WJ, We use cookies to give you the best experience on our website - if you are happy with the use of these cookies click acknowledge & accept. YOUR VEHICLE REGISTRATION NUMBER. As such the customer should be aware that any information provided in connection with the complaint will be used by Gemini to help us deal with it. FIXED CHARGE NOTICE NUMBER. A 50% discount will be applied to your charge if you pay within the discount period as shown on the PCN. As a member of AOS, PPS can gain access to a DVLA database where we can obtain details of the registered keeper of all vehicles and pursue any unpaid parking tickets. The system is flexible for all businesses. PCN is listed in the World's largest and most authoritative dictionary database of abbreviations and acronyms The Free Dictionary https. Terms & Conditions Appeals & Refund policy. Fax: 0845 862 1035. If you fail to pay the Parking Charge Notice within 28 days from the date of issue this may result in your case being transferred to a Debt Recovery Agent, which may incur additional administrative charges or court costs. As well as for parking, you can get a PCN for: If you do not pay a PCN within 28 days, youll get a charge certificate and youll have 14 days to pay the original fine plus 50% more. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. We are in a transition from cash payment to card and contactless. In order to help make your experience with Gemini Parking Solutions as seamless as possible,we have answered some of our most frequently asked questions below. For car park-specific information, please go to the information section/page of the car park in question. CONTACT; This site uses cookies: Find out more. We will provide all signage and Parking Permits Free Of Charge. The International Parking Community provides the electronic services to the IAS to facilitate the processing of the appeals. If you wish to appeal you can do so online atwww.paymypcn.netor by emailappeals@paymypcn.netor you should write toPCN Parking Solutions, PO Box 5419, Hove. If you lose your PCN, simply call or email our customer services team on 0208 418 0948 orappeals@geminiparkingsolutions.com and a Gemini team member will be able to assist you. 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