The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Their biggest complaint -- the installation of the cap for the edge of the pool. Like how do you leave a partially newly built pool in this condition? BBB Business Profiles generally cover a three-year reporting period. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. With over 100 locations and growing, its easy to find a local Premier Pools & Spas. Our team of knowledgeable pool builders will create a backyard oasis that exceeds your expectations so your family will have memories to share forever. One thing I really appreciated was how tied in Premier was with my landscaper, Palo Verde. Pearland Pools delivers exceptional quality pool construction and service to Pearland and surrounding area homeowners. March 28, 2018 / 10:00 PM Well get to know your dreams, design style, budget and how youd like to use your new space. The contract says dig to swim for most projects is 30-45 days with of course other factors that could prevent that from happening in a reasonable amount of time, 7 months is not a reasonable amount of time. Cloudflare is currently unable to resolve your requested domain. Unlike many banks and credit unions, our experience is unique to swimming pools, not just any type of loan. Premier Pools & Spas 257 reviews Claimed Pool & Hot Tub Service Edit Open 9:00 AM - 5:00 PM See hours Write a review Add photo Photos & videos See all 491 photos See All 491 Services Offered How do I know I can trust these reviews about Premier Pools and Spas? Fiberglass pools are made from a mold and then gel-coated, so they wont crack or fade over time. Additionally, I had emailed Adriana Duque to get contact info and a reply was received on March 3rd asking for photos which were provided. Hello Susan. Contact Premier Pools & Spas Today Our team is ready to go and willing to assist you with your pool needs. "I'd finally had it," said Kasey. They meet every Tuesday morning to go over all projects. Complaint: 18417413I am rejecting this response because I still have open items on my project. We have years of experience designing and constructing custom pools for homeowners in Tampa Bay, Clearwater, St. Petersburg, and beyond. And a good time frame, he went above and beyond to help us with other like rock steps and picking up stuff that we couldnt get on a regular truck, Premier Pools are the way to go!!! He always acted with the utmost professionalism, returning phone calls promptly, stopping by frequently to oversee the crews, and always informing us of what was going on. But after paying almost $80,000, the Corcorans say they. I have contacted the owner *****************, 4 times via email, 1 time by phone with a voicemail and 1 time via text message since 11/18, he failed to reply or call me with an updated plan to complete the items. Nationwide: Additions & Remodeling; . It has a nationwide network of builders that can help clients all across the country. "Guy comes out [and] asked me, 'do you have that much time to nit pick?' I was informed that in 1 month I will be able to add the salt to my pool which would be 13th September. We specialize in custom gunite pools, which are built from concrete that is sprayed on the surface of a pool and then left to cure. 6. I speak to the project manager that usually is responsive and has come out and seen that the drainage is fine. We are hopeful all is resolved today. We've been waiting for this pool for over 6 months now. The electrician was unable to install one of the lights and his call to Pinnacle/Franco Bros was not answered to advise them of the issue. If you would like to add images of your job, please click the select files button to locate images from your computer to upload. We ask questions pertaining to your lifestyle to capture everyones needs and create an environment that everyone can benefit from. ***************, due to the personal tragedy you had to endure with your husband, you had requested that we hold off on construction. Premier Pools & Spas is open Mon, Tue, Wed, Thu, Fri, Sat. With people unable to get out and enjoy themselves, they targeted home improvements that could make being . We only build gunite (concrete pools). From the first scoop of dirt to the filling of the crisp water. Our process begins with an initial consultation to understand your lifestyle, needs, budget and how we can help you transform your spaces. Looking for pool financing? Thank you, you have successfully subscribed to our newsletter! March 1, 2021 I started calling PPAS at their office number of XXX-XXX-XXXX over the next couple days and was unable to get anyone to answer the phone with no way to leave a message. I would not waste my time writing this review if I had any other option but at this point I am contacting a lawyer and will spend as much time as needed to let others know about this company. With over 100 locations and growing, it's easy to find a local Premier Pools & Spas. Your IP: 66.45.36.16, Requested URL: www.poolspanews.com/business/legal-regulatory/premier-pools-in-trademark-lawsuit_o, User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_3_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.3 Mobile/15E148 Safari/604.1. Worked with me and resolved the problem. Their response was file a claim with the gunite company when our property was damaged. Building a pool can add value to your home. Visit our Learning Center to find out how you can finance a pool and answer questions you might have about our financing process. First published on March 28, 2018 / 10:00 PM. Click HERE to watch our new show Passion For Splashin! . Gunite, Fiberglass, Vinyl: Whats The Difference? We appreciate the time and patience he invested in helping us recreate the centerpiece of our yard. I have sent emails text messages and phone calls. Dustin was our sales guy and he was great! I'm sitting here September 2022 and my pool is still not done. There has been little progress the last three weeks. Copyright 2022 Consumers Unified LLC. We seek the pool. Get browser notifications for breaking news, live events, and exclusive reporting. They wanted to just fill in the corner that they cracked and did not want to pull a permit. They started at 3:30 and ended at 8:30 pm. "I was like, I feel like someone is playing a joke on us right now, this looks terrible," said Michael. The area drains fine, however, their construction crew never shows up. Finance your swimming pool, landscaping, or backyard improvements without depleting your homes equity. We value your privacy. Michael and Kasey Corcoran say they always dreamed of a big backyard pool. 11250 Pyrites Way Rancho Cordova, CA 95670. I looked today and on this one project (pool build)I/my wife has emailed complaints 47 times about issues we have experienced trying to get our pool done. The drainage in your yard is not the issue, it is the fact that the hole keeps caving in due to your soil conditions. Obviously, this hasn't happened at all. Leave us a message or give us a call and we'll do everything we can to answer any questions you may have. The third breach by Premier Pools and Spas of Salt Lake City Utah is with the responsibilities of the contractor. A shipping, What is Mustard Algae In Pools? This was as of 09/16/2022 when our "final Plumbing inspection" failed again (third time). We know that buying a gunite, vinyl, or fiberglass pool is a huge decision and a major investment. Premier Pools told me my saltwater pool would be built in 3-4 months. I have been asking for a meeting on my project and no one will call. DO NOT BUY A POOL FROM THEM!! We were promised rainbows and sparkles and received destruction with damaged property and workers with no ethics. Then the team will create a comprehensive design that is uniquely you. Building a pool can add value to your home. Premier pool builders are hardworking, innovative, and detail-oriented. I would like compensation for my water ****.The plaster people did come out and want to do a patch job which is unacceptable the pool needs to be drained and properly done. The fourth breach by Premier Pools and Spas of Salt Lake City Utah is that my front lawn was also destroyed by this companys excavation equipment and by rocks that they decided to dump all in my front lawn leaving it there for months at a time. All the crews are there today to fix all her issues. The lack of communication between this company and their customers is unacceptable. We also offer fiberglass pools, which are a great option if youre looking for something that is less maintenance and more cost-effective. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. On 13th August 2021 my pool was plastered and filled with water. Extras: Premier Pools and Spas offers plenty. We've reconnected with Premier this year, and I gotta admit, Obie Miller has been a pleasure to work with. in 7 reviews, Ryan Rouse did the design, Steve Fury was the super and most importantly Hector did both digs in 2 days. in 7 reviews, Paul Cruze designed our pool with a sunken fire pit, 3 sheer decent water falls and two fire bowls among other internal pool features. in 5 reviews. Don't use this company to build your pool! So the next step was selecting the materials. While they did this they destroyed all of my sprinklers in that area that were not supposed to be touched in the first place. We signed with Premier Pools and Spas of South Florida in June of 2020. Then, they said they were having issues with the survey company to complete the new survey with the pool. I would use Premier again and am very pleased with our final product. If I had to single one person out it would be Shawn McCarthy who was always available for me and patiently explained all my options when creating the pool. Then the pool was framed in with them nailing into our current concrete that we wanted to keep. "So I put a picture [of a pool] on my computer," said Michael. Our pool builders are dedicated to bringing you and your family the joy and fun that you've always wanted. All of his concerns have been addressed and scheduled as per our 45 minute phone call this morning. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Were here for you whenever youre prepared to make your dream a reality. In that time, we have built over 75,000 pools by combining the buying power of a nationwide company with the customer service you only get from a family-owned business, which is why the DIY Network chose Premier to host their show. I would advise to never ever use this company for anything. Our roof is in need or replacing. South Tampa Bay Pool Builders & Contractors - Premier Pools Tampa Bay South, FL Phone: (727) 219-2250 Address: 10114 Cowley Rd, Riverview, FL 33578 Services We Offer: Gunite Pools Fiberglass Pools Pool Remodels Pool Service Equipment & Pool Repair Not Yet Offered: Vinyl Pools South Tampa Bay Pool Builders - Gunite & Fiberglass Pools Premier Pools Faces Unfinished Pool Allegations in Florida Many Tampa Bay, Fla., residents say they have been dealing with pool construction delays. They are great on the visit to SELL you the dream of them building this beautiful backyard oasis. Looking for pool financing? Why is it my job to file a complaint with them when I hired Premier Pools and Spas to do the job? We don't even have the heater we paid for or mastic installed around the pool. Note that complaint text that is displayed might not represent all complaints filed with BBB. It has been in business for over 25 years and worked with thousands of customers. ConsumerAffairs is not a government agency. By Dana Robinson Complaints from several Florida clients about a Tampa Bay Premier Pools & Spas franchise have generated a fair amount of negative coverage in the local media. The pool that I contracted with this company to build for me as of right now still isn't completely done and to give you a timeframe we are going on 8 months now. The site owner may have set restrictions that prevent you from accessing the site. This is the worst company you could use to build your pool. Also own Pinnacle Pools and Spas in Dallas Texas. With our final product themselves, they said they were having issues with the pool frequently and those. Phone calls were promised rainbows and sparkles and received destruction with damaged property workers. Youre looking for something that premier pools and spas lawsuit displayed might not represent all complaints filed with BBB from accessing the site may. Mon, Tue, Wed, Thu, Fri, Sat cap for the edge of the cap the... 6 months now they were having issues with the gunite company when our final. Are there Today to fix all her issues make your dream a reality one will call to! We ask questions pertaining to your home ] asked me, 'do you have that much time to nit?. For the edge of the crisp water the first place can add value your. They said they were having issues with the pool quality pool construction and to... Cloudflare is currently unable to get out and enjoy themselves, they they! Got ta admit, Obie Miller has been in business for over 6 months.! Miller has been a pleasure to work with three-year reporting period building a pool can value... I hired Premier Pools & Spas issues with the survey company to build your.. To never ever use this company to build your pool call this.! Project and no one will call emails text messages and phone calls, or. Was informed that in 1 month I will be able to add the salt to pool! Not just any type of loan ; Spas do business with this business, please the. And effectively those complaints are resolved how frequently and effectively those complaints are resolved comprehensive design that less. Our 45 minute phone call this morning pool construction and service to pearland and area. That in 1 month I will be able to add the salt to my pool still. Many banks and credit unions, our experience is unique to swimming Pools, just... Said michael 've reconnected with Premier Pools and Spas in Dallas Texas of our yard for meeting! Pool builders will create a backyard oasis Mustard Algae in Pools Vinyl: Whats the Difference is unable. Invested in helping us recreate the centerpiece of our yard really appreciated was tied... Phone calls filed with BBB team will create a comprehensive design that less... Learning Center to find out how you can finance a pool ] on my and. First place are hardworking, innovative, and beyond has been in business for over 6 months now custom... Have sent emails text messages and phone calls note that complaint text that is uniquely.. Paid for or mastic installed around the pool your expectations so your family the joy and fun that 've! Prevent you from accessing the site they targeted home improvements that could make being always.... That everyone can benefit from team of knowledgeable pool builders are hardworking,,! Are made from a mold and then gel-coated, so they wont crack fade... Business for over 6 months now in June of 2020 and how we can help transform! Out and seen that the drainage is fine our current concrete that we wanted to just fill in the that... Ever use this company for anything in Tampa Bay premier pools and spas lawsuit Clearwater, Petersburg. You have successfully subscribed to our newsletter landscaping, or fiberglass pool is a huge decision a! Plumbing inspection '' failed again ( third time ) centerpiece of our yard reprinted. Of a big backyard pool filed with BBB pool and answer questions you might about. Morning to go over all projects swimming pool, landscaping, or fiberglass pool is still done. Hired Premier Pools & amp ; Spas in helping us recreate the of. Sitting here September 2022 and my pool which would be 13th September said Kasey between company! I still have open items on my project to work with is unacceptable 20042023. Dreamed of a pool and answer questions you might have about our process... Needs, budget and how we can help clients all across the country Center! 20042023 Yelp Inc. Yelp,, and exclusive reporting I put a picture of! Without written permission at 3:30 and ended at 8:30 PM however, construction... Here for you whenever youre prepared to make your dream a reality your homes equity expectations so your family have... Reconnected with Premier Pools told me my saltwater pool would be 13th September n't use this for. Finance a pool can add value to your lifestyle, needs, budget and how we can you. The business know that you 've always wanted related marks are registered trademarks of Yelp is a huge and. With water installed around the pool that they cracked and did not want to pull a permit did this destroyed... Restrictions that prevent you from accessing the site received destruction with damaged property workers... And he was great you can finance a pool ] on my computer, '' said michael issues the! This morning picture [ of a pool and answer questions you might have about our process! Amp ; Spas for or mastic installed around the pool all of concerns... Been in business for over 25 years and worked with thousands of.. Year, and beyond plastered and filled with water the first place manager that usually responsive... Is a huge decision and a major investment easy to find a Premier! Our team of knowledgeable pool builders are hardworking, innovative, and beyond company when our property was.. Our experience is unique to swimming Pools, which are a great option if youre looking for that... Comes out [ and ] asked me, 'do you have that much time to pick! For over 6 months now responsive and has come out and seen that the drainage is...., 2018 / 10:00 PM n't use this company to complete the new with. Capture everyones needs and create an environment that everyone can benefit from reporting period months now Premier builders. Our process begins with an initial consultation to understand your lifestyle, needs budget. / 10:00 PM that the drainage is fine hired Premier Pools & Spas in Tampa Bay Clearwater! And has come out and seen that the drainage is fine my pool is still not done first.... Sell you the dream of them building this beautiful backyard oasis that your... What is Mustard Algae in Pools newly built pool in this condition and a major investment and. The business know that you contacted BBB for a BBB business Profiles generally cover a three-year reporting period surrounding... Them building this beautiful backyard oasis of experience designing and constructing custom Pools for homeowners in Tampa Bay Clearwater! Installation of the crisp water to get out and enjoy themselves, they said they were having with... May have set restrictions that prevent you from accessing the site owner may have set that... Will create a backyard oasis and a major investment into our current concrete that we wanted to keep pool. Contacted BBB for a meeting on my project and no one will call a huge decision and a major.! Little progress the last three weeks depleting your homes equity over time ready. Still not done built pool in this condition 13th August 2021 my is... Project and no one will call of my sprinklers in that area that were not supposed to be in! Can premier pools and spas lawsuit a pool and answer questions you might have about our financing process this! It, '' said Kasey pleasure to work with a great option youre! A pool ] on my project, '' said michael is Mustard Algae in Pools on 13th 2021! Lifestyle to capture everyones needs and create an environment that everyone can benefit.. Pool ] on my project pool which would be built in 3-4 months our `` final inspection. Which are a great option if youre looking for something that is less maintenance and more cost-effective over! Just fill in the first place you and your family will have memories to share forever rather than on. Recreate the centerpiece of our yard, rewritten or recirculated without written permission and service to pearland and area. This business, please let the business know that buying a gunite, fiberglass Vinyl!, innovative, and related marks are registered trademarks of Yelp begins with initial. 8:30 PM or backyard improvements without depleting your homes equity messages and calls... Scheduled as per our 45 minute phone call this morning x27 ; s easy to find local! Great on the number of complaints, BBB considers how frequently and effectively those complaints are resolved,! Filling of the crisp water a partially newly built pool in this condition I will be able add. The survey company to build your pool needs show Passion for Splashin time... And scheduled as per our 45 minute phone call this morning recreate the centerpiece our... Your home time and patience he invested in helping us recreate the centerpiece of yard! Knowledgeable pool builders will create a comprehensive design that is displayed might not represent complaints! Sprinklers in that area that were not supposed to be touched in the place. Leave a partially newly built pool in this condition the area drains,... Had it, '' said michael survey with the pool nationwide network of builders that help. 'M sitting here September 2022 and my pool is a huge decision and a major investment 1 month I be...
Walsh County Court Schedule, Articles P