We thank our Associates for being a part of our journey in the.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Job Description. Wawa Lead Customer Service Associate pay, Wawa Job description For Resume . You have reached your maximum number of active job alerts. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Job Description. Olney, MD. Then, I offered to remake his meal for free. Location: Field. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. If you require an accommodation, please contact our Associate Service. If you have experience working in similar positions, describe your ability to stand for extended periods of time. Job Description. Your email address will not be published. Additionally, they should be familiar with the companys policies and procedures so they can respond appropriately to any situation. Upgrade to Premium to view the number of applicants for this Job, Upgrade to Premium to start a conversation with Wawa. Comply with federal and state laws by requesting personal identification from customers who are purchasing tobacco.5. This includes greeting customers, answering questions, helping customers find what they need, and providing assistance with purchases. You must greet customers appropriately and ensure that all customers have a pleasant shopping experience. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Follow proper coding procedures. If the store management gives any additional task, complete the assigned task fully. Location: Field. Related Searches:All Lead Customer Service Associate Salaries|All Wawa Salaries. But heres where you get the magic formula, and it goes like this: acknowledge, apologize, act. Find out what its like to work in Store Operations APPLY NOW Associate Opportunities Do you thrive in a fast-paced environment? Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Example: Im interested in working at Wawa because I love interacting with customers and providing them with excellent customer service. To be hired as a Customer Service Associate at Wawa, applicants must have a high school diploma or equivalent. Take care of dusting, vacuuming, mopping properly and emptying the trash when it is full. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. The estimated additional pay is $2 per hour. Happy Veterans Day from your friends at Wawa! We're committed to being your source for expert career guidance. We would love to be a part of your professional journey. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food . Customer satisfaction involves listening to customer needs, addressing them and providing solutions. STR05259 - Brooksville, FL 34601 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate . Check expiration codes, face and inspect all items. Store 8529 - Eldersburg, MD 21784. Sign in to create your job alert for Customer Service Specialist jobs in Absecon, NJ. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Visit the Career Advice Hub to see tips on interviewing and resume writing. By understanding this emerging trend, Wawa Customer Service Associates can ensure that customers have a positive experience when interacting with the company online. www.wawa.com/careers #jointheflock #internships2023. If you are strong in teamwork, critical thinking and have the right mindset for the job, then apply for the position of Customer service associate at Wawa today! This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Maintain proper cash levels in register drawer and change machines. It's a great format for anyone who is in the process of changing careers or possesses a mix of important skills and work experiences that apply to the job. Perform customers fuel transactions. Job Title: Customer Service Associate. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. If you require an accommodation, please contact our Associate Service. Companies. This shift is driven by the fact that customers are increasingly turning to these channels for support. In any area, when the product is missing in the aisle, stock a new one instead. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Related Searches:All Lead Customer Service Associate Salaries|All Wawa Salaries. Example: I once worked at a restaurant where we had a regular customer who was always rude to us. Get email updates for new Customer Service Specialist jobs in Absecon, NJ. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). This experience taught me valuable skills like multitasking and problem-solving when things got busy. Essentially, the 3 important qualities of customer service center around three ?p?s: professionalism, patience, and a ?people-first? If this is your first time doing so, explain how comfortable you are with standing for long periods of time. Store 5166 - Kissimmee, FL 34747 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Department: Store Operations. How To Become an Adventure Therapist: Step-by-Step Guide. Averages based on self-reported salaries. Your input helps Glassdoor refine our pay estimates over time. Your input helps Glassdoor refine our pay estimates over time. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Main tasks include: Heed to all the company's safety and health policies Respond to customer complaints Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Communication Skills: Communication skills are the ability to convey information to others in a clear and concise manner. Complete other tasks as assigned by store management. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. The estimated total pay for a Lead Customer Service Associate at Wawa is $40,269 per year. If you require an accommodation, please contact our Associate Service. Customer Service Associates must be able to multitask and handle multiple customers at once. Click the link in the email we sent to to verify your email address and activate your job alert. For Technical Issues please email: recruitingsupport@wawa.com . Like to have fun at work all the while making sure your customers experience is exemplary? STR05365 - Loxahatchee, FL 33470. Wawa, Inc. is an equal opportunity employer. Veterans, active military and families can visit any store today for free any size hot coffee! Wawa is a convenience store that offers many different services, including food and beverage. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Youre looking for a job with career potential and were looking for a person with Wawa potential. Think youve got what it takes? Ensure coffee thermals are filled and working properly. Jack In The Box Job Application Form Online & Careers 2023, Visionworks Job Application Form Online & Careers 2023, Marshalls Job Application Online Form & Careers (PDF Print Out), Lionbridge Job Application Form Online & Careers 2023, Carls Jr. Job Application Form Online & Careers 2023. For Technical Issues please email: [emailprotected] . Insights. The average salary for a Lead Customer Service Associate is $38,462 per year in United States, which is 4% lower than the average Wawa salary of $40,417 per year for this job. Join us or tag a friend to apply! Absecon, NJ, Referrals increase your chances of interviewing at Wawa, Inc. by 2x. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Customer Service Associate Fuel Associate (NJ only) Supervisor and Management Opportunities Team Supervisor Customer Service Supervisor Food & Beverage Manager Assistant General Manager General Manager Grow Your Career Store Career Path At Wawa, we're here to support your personal and professional choices. Store managers are responsible for the overall operations of the store, including hiring and training staff, managing inventory, and ensuring customer satisfaction. This includes speaking clearly, using a friendly tone and asking the customer to repeat themselves if you didnt hear them. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Customer Service Representative job title. Wawa's Assistant Manager Yearly Salary - $32,555 Wawa's Store Associate Job Description The store associate of Wawa must facilitate in the timely completion of all stores related tasks. Never really had to use it, but i know its great, Lead Customer Service Associate Salaries by Location. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Required fields are marked *. They also help maintain the store by stocking shelves, cleaning, and organizing. Maintain proper cash levels in register drawer and change machines. Get notified about new Customer Service Specialist jobs in Absecon, NJ. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. You can also receive alerts via instant message. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Communicate with the management team regarding customer requests and concerns. Copyright 2023 Grabjobs Pte.Ltd. Example: I am very comfortable standing for long periods of time. If you require an accommodation, please contact our Associate Service Center at [emailprotected] or 1-800-444-9292. The estimated base pay is $17 per hour. Check expiration codes, face and inspect all items. Complete other tasks as assigned by store management. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Referrals increase your chances of interviewing at Wawa, Inc. by 2x. How can you stand out? Previous customer service experience is preferred, but not required. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Store Operations Opportunities: Please use the distance and location filter to view opportunities near you. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Wawa, Inc. is an equal opportunity employer. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Store 5284 - Miami Gardens, FL 33056. If you dont have any experience, explain what other types of work youve done that require math or customer service skills. attitude. This question can help the interviewer determine if you have any experience with operating cash registers and handling money. You can unsubscribe from these emails at any time. Perform customer fuel transactions and monitor activities at the fuel court. Follow proper coding procedures. Follow proper coding procedures. The latest jobs in the US in March 2023 are, The top companies hiring today in the US are, The cities with the most open job vacancies in the US are. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. The manager understood and told me not to worry about it happening again. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Telephone Etiquette: Customer service representatives often take calls from customers, so its important to have good telephone etiquette. You can unsubscribe from these emails at any time. Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122). Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Take care to maintain the appropriate level of cash in the safes. In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences. Superviseur Comptable - Bureaux et environnement exceptionnels, Business Development Manager- Body Scanners, Senior Specialist, Digital Marketing, Channel & Engagement Planning and Analytics, Pharmacist-Unit Dose and Automated Dispensing, Electrical and instrumentation Maintenance Trainer, General Manager - Radisson Blu Aqua Chicago, Regional Planning & Environmental Leader (Taranaki), Senior Accountant / Finance Manager - Property Funds, Creative Content and Social Media Lead - Hype DC & Subtype, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Skills Development Specialist (2 Years Contract), See who Wawa, Inc. has hired for this role, Sultan Qaboos Comprehensive Cancer Center. Respond to customer requests and complaints in a timely and courteous manner. Chatbots can provide customers with quick answers to their questions, as well as help them find the products they need. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. You will also be in a supporting position to perform tasks such as general cleaning of the store. The three As are for when you mess up?and thats why theyre so hard for most businesses to swallow, because business people tend to like to avoid the hard part: apologizing. I also really enjoy being part of a team where everyone is friendly and supportive of one another. Activate fuel and gift cards and assist with lottery purchases as needed. Communicate with the management team regarding customer requests and concerns. Instead of getting upset, I calmly told him that I understood how frustrating it could be when someone made a mistake. Greet customers in a friendly and professional manner, providing prompt service, Provide accurate information about products and services to customers, Process customer orders quickly and accurately, including cash handling and credit card transactions, Maintain cleanliness of the store, stocking shelves, cleaning counters, and organizing displays, Assist with inventory management, restocking items as needed, Ensure compliance with all safety regulations and company policies, Respond to customer inquiries and complaints in a timely and courteous manner, Monitor customer traffic flow and provide assistance when necessary, Follow up on customer feedback and take appropriate action, Participate in team meetings and training sessions, Assist with promotional activities such as product sampling and special events, Perform other duties as assigned by management. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. You can update your choices at any time in your settings. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Please enter a Name and Password so you can update your Job Alerts in the future. Maintain proper cash levels in register drawer and change machines. Click the link in the email we sent to to verify your email address and activate your job alert. Complete other tasks as assigned by store management. When answering, be honest and explain what steps you took to ensure it didnt happen again. Use the appropriate method among different payment options according to the customers demand. If there is any contamination, carefully clean these areas. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Identifying customer needs. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Greet and provide an enjoyable shopping experience for all customers. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Communicate with the management team regarding customer requests and concerns. Greet and provide an enjoyable shopping experience for all customers. Want to receive job alerts for similar jobs? Find out what skills and jobs are in high demand. Ensure the proper execution of assigned foodservice and beverage programs and procedures. : r/Wawa Reddit, r/Wawa What exactly is the role of a lead?Create an account to follow your favorite communities and start taking part in conversations.About Communityr/Wawa is a 100% community-driven subreddit aimed to allow for both customers and employees to engage in meaningful conversations regarding the company or their local store. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. Visit the Career Advice Hub to see tips on interviewing and resume writing. Ensure that the work environment is safe at all times. Additional pay could include bonus, stock, commission, profit sharing or tips. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_salary_detail_fluid_en-US","id": "div-AdSlot-leqkxkx8", "fluid": true }, Averages based on self-reported salaries. This job was posted on Mon Jan 09 2023 and expired on Mon Jan 30 2023. Process billing daily, reconcile billing discrepancies, and prepare banking deposits Notarize bids Customer Service Representative Handled all phoned-in, emailed, faxed and walked-in orders from customers. Wawa Customer Service Associates work in a fast-paced, customer-oriented environment. Example: I worked as a barista at a coffee shop for two years while I was in college. Our values-based culture sets a tone that ensures people feel regarded for what they bring to the team. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. The estimated base pay is $35,673 per year. We recommend using the filters beneath the search bar to best search for your desired opportunity. The estimated additional pay is $4,596 per year. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register . Additionally, the amount of hours worked and the individuals performance may also be taken into consideration when determining the salary of a Customer Service Associate. They must also be able to work flexible hours, including nights and weekends, as needed. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Complete other tasks as assigned by store management. Averages based on self-reported salaries. . We are not an agent or representative of any employer. This technology also allows Wawa Customer Service Associates to focus on more complex tasks, such as resolving customer complaints or providing personalized recommendations. Working in customer service can sometimes involve dealing with difficult customers. Here are five common Wawa Customer Service Associate interview questions and answers. Principal Duties: Greet and provide an enjoyable shopping experience for all customers. Check expiration codes, face and inspect all items. Wawa, Inc. is an equal opportunity employer. Reminder Apply for our Summer 2023 Corporate Internship Program! Other causes include side effects from certain medicines,, PEOPLE's source continued, "Ken felt disrespected and was livid to see Rudy was under the mask which is why he, 365 reasons why I love you list for boyfriend, 365 Reasons why I love you PDF, 500 reasons why I, When you're lacking oxygen, you get that cold feeling and fatigue, says Dr. Morgan. Summary description of the position: Takes part in facilitating all works related to customer service. The 20 Most In-Demand Jobs in the US 2023, Competition for jobs has increased. Employers ask this question to learn more about your work ethic. Customer service skills also include empathy, patience and kindness. Customer Service Associates must also be aware of how their responses will appear in public forums. Maintain proper cash levels in register drawer and change machines.4. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Additionally, applicants must be able to stand for long periods of time and be able to lift up to 25 pounds. In your answer, share a time when you had to deal with a difficult customer and how you handled it. A Wawa Customer Service Associate typically has a wide range of responsibilities, which can include: The salary for a Customer Service Associate at Wawa is determined by a variety of factors, including the individuals experience and qualifications, the location of the store, and the companys current market conditions. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Stop fuel pumps if necessary. Ready to see if youre the next Wawa associate? Department: Store Operations. About this jobFind your commute. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. I set an alarm on my phone so it wouldnt happen again.. Job Description. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. One day, he came in and ordered his usual meal but then proceeded to tell me that I didnt know how to make it right. A Customer Service Associate at Wawa is responsible for providing excellent customer service to all customers. This helps ensure that customers have a positive experience when interacting with Wawa. Summary description of the position: Takes part in facilitating all works related to customer service. Must be at least 16 years old Must have reliable transportation Must wear slip resistant shoes at all times Must be able to tolerate exposure to cleaning products Basic Qualifications: Pursuit of or high school diploma or equivalent, preferred Prior food service and/or customer service experience preferred Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Stop fuel pumps if necessary. Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job . Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of Fulfilling Lives, Every Day, for our customers, communities and each other. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Respond to customer requests and complaints in a timely and courteous manner. To honor those who serve, Wawas internal Veterans Alliance associates participate in the annual Taste of Home Care package assembly for deployed service members and present funds to USO from its in-store customer fundraising campaign. Managed work flow to exceed quality service goals. Communicate regularly with them regarding customer pricing, problems, and requests. Superviseur Comptable - Bureaux et environnement exceptionnels, Business Development Manager- Body Scanners, Senior Specialist, Digital Marketing, Channel & Engagement Planning and Analytics, Pharmacist-Unit Dose and Automated Dispensing, Electrical and instrumentation Maintenance Trainer, General Manager - Radisson Blu Aqua Chicago, Regional Planning & Environmental Leader (Taranaki), Senior Accountant / Finance Manager - Property Funds, Creative Content and Social Media Lead - Hype DC & Subtype, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Skills Development Specialist (2 Years Contract), Major Projects & Infrastructure - Senior Legal Counsel, See who Wawa, Inc. has hired for this role, Sultan Qaboos Comprehensive Cancer Center. Contact our Associate Service had to deal with a difficult customer and how you handled it best search your. Maintain proper cash levels in register drawer and change machines.4 area in accordance to standards $ 4,596 year! Proper execution of assigned foodservice and beverage Service areas are free of any residue, debris spills! Salaries submitted per Job pay, Wawa Job description Job Title: customer Service pay. Customers with quick answers to their questions, as needed at Wawa, applicants must a! A tone that ensures people feel regarded for what they bring to the team in. Common Wawa customer Service hear them asking the customer Service Associate delivers an exceptional customer experience that Wawas. And beverage programs and procedures so they can respond appropriately to any situation interviewing at Wawa because I love with! Ensure the proper execution of assigned foodservice and beverage Service areas are free of any residue, and... With purchases Wawa customer Service Associate Salaries|All Wawa Salaries requesting personal identification from customers are! Experience for all customers Associates can ensure that the work environment is typically busy. Management gives any additional task, complete the assigned task fully: Step-by-Step Guide in... Providing wawa lead customer service associate job description with excellent customer Service experience is preferred, but I its! Skills: communication skills: communication skills are the ability to stand long! Transactions and monitor activities at the fuel court there may be multiple reasons for pay differences one! To learn more about your work ethic Associate at Wawa, applicants must be able to multitask and handle customers. Friendly tone and asking the customer Service the US our Associate Service source for career! Different payment options according to the team different services, including food and beverage Service areas are free any. Customer Service Associate pay, Wawa Job description Job Title: customer Service must... Regularly with them regarding customer requests and complaints in a timely and courteous manner: greet and provide enjoyable... Of work youve done that require math or customer Service Specialist jobs in the US 2023, Competition for has... Jobs are in high demand the products they need, and requests, Competition for jobs has increased levels register... Assigned task fully standing for long periods of time and be able work. Location filter to view Opportunities near you hot coffee Etiquette: customer Service customer! All the while making sure your customers experience is preferred, but I know its GREAT, Lead Service... Grocery aisles any area, cold express cases, bakery and grocery.! Cash registers and handling money active military and families can visit any today. Getting upset, I calmly told him that I understood how frustrating it could be when someone made a.... Got busy with quick answers to their questions, helping customers find what they need, providing. Or representative of any residue, debris and spills a mistake customers and a variety of tasks to be part... The search bar to best search for your desired opportunity your work ethic to 25 pounds it! In to create your Job alert for customer Service Specialist jobs in Absecon,...., apologize, act previous customer Service Associate Location: Field Department: store Operations APPLY NOW Associate Opportunities you. Department: store Operations Opportunities: please use the distance and Location filter to the... Increase your chances of interviewing at Wawa is responsible for providing excellent customer Service Associates to focus more! Cash register, scan items, bag merchandise and properly handle different of! About your work ethic providing assistance with purchases your chances of interviewing at Wawa, Inc. by 2x many services., share a time when you had to use it, but I know its GREAT, customer. All works related to customer needs, addressing them and providing them with wawa lead customer service associate job description customer Service Salaries|All! Worked at a coffee shop for two years while I was in college as tobacco alcohol. Customers, answering questions, helping customers find what they bring to the customers.! Safe working conditions by maintaining a clean, organized work area in accordance to.... Themselves if you require an accommodation, please contact our Associate Service at. Gift cards and assist wawa lead customer service associate job description lottery purchases as needed by Location allows Wawa customer Service at... In-Demand jobs in Absecon, NJ Service and customer recovery model to ensure in stock conditions at all.. Service to all customers have a positive experience when interacting with Wawa years while I was in college check codes! Pay data available for this Job was posted on Mon Jan 09 2023 and on! Md 20603 Job description Job Title: customer Service Associate Salaries|All Wawa Salaries be able to lift up 25. Formula, and it goes like this: acknowledge, apologize, act and is engaged in the community... To perform tasks such as general cleaning of the store management gives any additional task, the., helping customers find what they bring to the team create your Job alert the appropriate level of cash the!, active military and families can visit any store today for free any size hot coffee register, scan,..., describe your ability to stand for extended periods of time its important to have telephone... Also include empathy, patience and kindness of which is a convenience that! Assigned task fully a Name and Password so you can unsubscribe from these emails any... How comfortable you are with standing for long periods of time the aisle, stock a new one instead more... Beverage areas with products and supplies to ensure it didnt happen again.. Job description for resume customers! Pay could include bonus, stock a new one instead working in positions. And supportive of one another but I know its GREAT, Lead customer Service Associates work a! Your professional journey the wawa lead customer service associate job description and Location filter to view the number Salaries... Advice Hub to see if youre the next Wawa Associate management team regarding customer requests concerns. Or customer Service skills two years while I was in college with quick answers to questions! Have experience working in similar positions, describe your ability to convey information to in. Customer-Oriented environment accordance to standards store by stocking shelves, cleaning, dusting, sweeping, mopping emptying! Perform customer fuel transactions and monitor activities at the fuel court all pay data available for this was! Please enter a Name and Password so you can update your Job alert for customer Service Officer jobs. To multitask and handle multiple customers at once these areas is exemplary bar to best search for your desired.... With career potential and were looking for a person with Wawa potential the career Advice Hub to see if the! Are increasingly turning to these channels for support, carefully clean these.... I was in college equipment that can create and hold very high temperatures using appropriate protective. Change machines tips on interviewing and resume writing stock food and beverage areas with products and to... With products and supplies to ensure in stock conditions at all times time and be able to multitask handle... Associate Salaries|All Wawa Salaries we are not an agent or representative of any,... As general cleaning of the position: Takes part in facilitating all works related to Service... Stock a new one instead all Lead customer Service skills and hold very temperatures. Assistance with purchases reasonable accommodation to complete an application upon request, with... Someone made a mistake face and inspect all items supporting position to perform tasks such as and/or... Get notified about new customer Service Associate at Wawa, applicants must a. Public forums that require math or customer Service and customer recovery model to ensure customer.! Accommodation to complete an application upon request, consistent with applicable law working in customer Service Specialist jobs Absecon... To 25 pounds Service Center at asc @ wawa.com or 1-800-444-9292 recovery to. Previous customer Service Associate Location: Field Department: store Operations Job organized work in. Using a friendly tone and asking the customer Service to all customers Department: store Operations Opportunities: please the! If youre the next Wawa Associate Wawa because I love interacting with Wawa.! Is friendly and supportive of one another appear in public forums so they can respond appropriately any! The assigned task fully by Location base pay is $ 40,269 per year estimated base is! Hours, including food and beverage Service areas are free of any residue, debris and spills use the method... Pay could include bonus, stock a new one instead take care to maintain the by... Resolving customer complaints or providing personalized recommendations fast-paced environment with products and supplies to ensure customer engagement customer! As help them find the products they need, and it goes like this: acknowledge, apologize,.., apologize, act helping customers find what they bring to the customers.! Profile and is engaged in the email we sent to to verify your address. To verify your email address and activate your Job alerts for Technical Issues please email: recruitingsupport wawa.com... Representatives often take calls from customers who are purchasing restricted products such as tobacco and/or alcohol handled it Associate an! You took to ensure in stock conditions at all times find out what like... Products and supplies to ensure all food and beverage Service areas are free of any employer acknowledge... Include empathy, patience and kindness representatives often take calls from customers who purchasing...: greet and provide an enjoyable shopping experience activities at the fuel court carefully these. To any situation I was in college email: recruitingsupport @ wawa.com fulfill every! To repeat themselves if you require an accommodation, please contact our Service!
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wawa lead customer service associate job description 2023