Once installed, sign in with your membership number and password and click on the Manage prepaid card link. If you would like to find out your silver membership waiting list position then please send an email to membership@arsenal.co.uk. The credit for the ticket sale (less a 10% administrative . The Club is introducing My Arsenal Rewards to bring fans closer to the Club, recognising their engagement and rewarding them for their loyalty. Sorry we couldn't be helpful. To open a menu item's submenu, press the space bar. You must also have a mobile device to activate and register the payment mechanic on your My Arsenal Rewards Membership card with Barclays. For the ultimate in exclusive hospitality then our seasonal suites are the perfect option to watch Arsenal play football at Emirates Stadium. Click on Wallet & Apple Pay. * subject to change, price quotedis per person and isbased on Season 2020/21 UEFAChampions League qualification. No, points cannot be earned by attending away matches. Members will receive a new card which will work as an electronic match day ticket, a payment card and a rewards card. If a Gold level member decides not to renew their season ticket/s then this will be made available to those on the season ticket waiting list, Price: 50 for adults and 25 for juniors (redeemable against your first season ticket purchase). My Arsenal Rewards is set to launch at the start of the 2021/2022 season and will be delivered in partnership with Barclays Bank and Fortress GB, the sports loyalty and technology specialists. Check out our exclusive Wallpapers for desktop and mobile today! Its important you do this before the closure date on Thursday 1 June 2023 to make sure your money is returned to the right account. Club Level is located between the lower General Admission tier and Box Level. Check out our exclusive Wallpapers for desktop and mobile today! Once the payment feature is activated, the card can be used for all online and offline club purchases at Emirates Stadium, all club stores and anywhere that accepts Visa as a payment method*. Please be aware that points earned on your My Arsenal Rewards Membership card when spending with affiliates will usually take 1 5 days before they appear in your My Arsenal Rewards account but may take up to 30 days in certain circumstances. Best to email them and . In the unfortunate event that your card has been lost, you will need to submit your request for a replacement card in writing to platinum@arsenal.co.uk, confirming your Membership number and the name of the person who will collect the replacement. Step 2:Go to Manage prepaid card in the My Arsenal Rewards passport and follow the instructions to activate your card. Did you find it helpful? Please do not dispose of your card. What are the benefits of using my membership card for payments? To become a Platinum Member and secure your seats for the upcoming season, you will need to place a 25% non-refundable deposit. Please be advised that due to a backlog with printing, your card may take a little longer to arrive. To open a menu item's submenu, press the space bar. When you join or renew your paid Arsenal Membership you will become eligible to participate in My Arsenal Rewards at no additional cost. You will then be taken through the Barclays Pingit for Clubs account set up instructions to activate your My Arsenal Rewards membership card for payment. As a Junior Gunner Member not only do you get access to tickets you also get a whole load of other great benefits including invitations to events with players, a great Membership pack, free stadium tour, plus much, much more. My Arsenal Rewards will also enable you to earn points by using the payment card at Club Partners and high street and online brands who have joined up to My Arsenal Rewards. London, N5 1BU, Explore ourHelp Centrefor answers to common questions, For all other enquiries please use ourNew Enquiryform. Once the payment part is activated, the card can be used for all online and offline Club purchases at Emirates Stadium, all Club stores and anywhere that accepts Visa as a payment method. Pingit for Clubs remains active and is a different service to Barclays Pingit, which closed on June 30th 2020. Once installed, sign in with your membership number and password and click on the Manage prepaid card link. Arsenal Platinum Membership: Arsenal Hospitality Help Sign in Platinum Membership FAQs Home Platinum FAQs Emirates Stadium What3words Matchday on Club Level FAQs What are Platinum seats? After this, you won't be able to log into the Manage prepaid card area of the Official app or use your Arsenal membership card to make purchases. If you did not register your My Arsenal Rewards membership card to be used as a payment card or load funds on to it, then you do not need to take action. No. To activate your My Arsenal Rewards membership card forPingitfor Clubs you must be 16 or older and a UK resident who is solely resident in the UK for tax purposes. Emirates Stadium offers the finest in London hospitality and football. Our range of rewards available on the My Arsenal Rewards portal will be frequently updated so make sure to revisit to check out the latest rewards you can redeem your points against. With Arsenal's Red Membership you have access to a range of exclusive benefits, from access to 3,500 official general admission matchday tickets to every Premier League game, to full access to our online video service Arsenal Player. If you dont have the correct linked account details in the Manage prepaid card area of the Arsenal Official app, then youll need to add new account details. Free shipping for many products! Open the Arsenal Official app and log in using your membership number and password Click 'Manage prepaid card' Enter your 5-digit Pingit for Clubs passcode Scroll down and click 'View your PIN' Confirm your 5-digit Pingit for Clubs passcode Your 4-digit PIN will be displayed in a pop-up window, which will disappear after 30 seconds Confirm your 5-digit Pingit for Clubs passcode. Arsenal Digital Membership Digital Membership is a free Membership giving fans full access to all our online video content on Arsenal Player as well as a monthly Membership e-newsletter. Barclays Pingit has now closed. For more information or to become an Arsenal Red Member visit our Membership page. In the event that points remain missing from your account please visit help.arsenal.com/support/home to create a new enquiry making sure you specify the number of points you believe to be missing from your account and from which transaction or engagement these points were earned so the issue can be investigated. Before your My Arsenal Rewards membership card can be used for contactless payments, you must complete your first transaction using Chip & PIN, to make sure your payments are safe and secure. I've lost my membership card Print Modified on: Sun, 6 Mar, 2022 at 8:29 AM If you are a Red, Silver, Cannon, or Junior Gunner member, please contact the Membership Team on 0344 277 3625 (Option 2) or if you are overseas +44207 649 9003 (Option 2) and an operator will be able to assist you further. Scroll down and click 'View your PIN'. How do I get to/from Emirates Stadium? This menu is keyboard accessible. some toll payments, some parking meters and some payments made while travelling on an airline. Who is affiliated with My Arsenal Rewards? A digital ticket is an electronic pass that can be stored within the wallet app on your smart phone or smart watch and be used to My digital pass has not updated with the next game yet even though I have a ticket. This page will be updated with new affiliates throughout the programme, so remember to check out any new affiliates that have been added. Find out more about our club rewards programme, Find out how you can earn My Arsenal Rewards points for your interactions with the club including purchasing match tickets and attendinggames, Through the My Arsenal Rewards hub you can exchange your My Arsenal Rewards points for exclusive prizes and money-can't-buy experiences, Arsenal Football Club You will also have the opportunity to accelerate your points earning when spending with Club affiliates using a new My Arsenal Rewards membership card that can be used as a payment card wherever you see that Visa is accepted. Ourhospitality ticketsand packages can be purchased as close as 24 hours before the fixture subject to availability. 75 Drayton Park Some rewards may have limited stock. Sorry we couldn't be helpful. One of the perks of the Gunners' 59 silver membership gives supporters priority to purchase. Details on My Arsenal Rewards can be found here. You can freeze your payment card at any time in the app by tapping Manage prepaid card and using the toggle to freeze your card. Note, it cannot be used for offline transactions e.g. CardKey is free to download on Google Play and the Apple App Store. All paid members aged 16 and over in the UK and internationally are eligible to participate in My Arsenal Rewards. What do I need to do to use my card for the first time as a payment card. Yes, points will expire at the end of each season. Once the payment part is activated, the card can be used for all online and offline Club purchases at Emirates Stadium, all Club stores and anywhere that accepts Visa as a payment method. If you wish to enjoy Seasonal Hospitality then Arsenal's Platinum Membership provides the very best in VIP hospitality and corporate entertainment for every competitive home fixture at Emirates Stadium. To get official Arsenal VIP tickets you will need to purchase a Matchday Experience hospitality package for one of our upcoming fixtures. Facilities at Arsenal include viewing platforms as well as a dedicated supporters lounge. If you have any questions, including around cancelling your Membership, please email membership@arsenal.co.uk or call 0344 277 3625 option 2. However, the pre-paid part of the card will remain dormant until you activate it via the Arsenal All paid members aged 16 and over in the UK and internationally are eligible to participate in My Arsenal Rewards. Arsenal Football Club If data coverage allows, you will receive a notification allowing you to access your digital ticket when nearby Emirates Stadium. My Arsenal Rewards points can be earned in a number of ways for your interaction and engagement with the Club, including when you purchase tickets, attend matches and engage with content on the My Arsenal Rewards portal. Arsenal Football Club Activate your My Arsenal Rewards Membership Card for Payment (eligible UK Members only). Once printed, a digital pass will follow by email which you can add to your Apple or Google Pay wallet. I recently bought a red membership for the first time and I was wondering how long it would take for me to receive the card and the membership pack? This menu is keyboard accessible. Modified on: Sun, 6 Mar, 2022 at 7:56 PM. No, you will earn points for ticket purchases using any accepted payment method provided your membership number is used during the purchase. Any remaining funds will be refunded back to your linked account, and you will receive an SMS from Barclays confirming this. It is essential that when you spend with an affiliate the payment is completed with your My Arsenal Rewards membership card, otherwise points will not be earned. No. Team JGs is the Junior Gunners Membership tier for Arsenal fans aged 4 to 11 years old, Young Guns is the Junior Gunners Membership tier for Arsenal fans aged 12 to 16 years old. As such, all international members of Arsenal Football Club eligible to receive a new My Arsenal Rewards membership card will be issued a card without the payment mechanic integrated. To use your new My Arsenal Rewards membership card for payments, you will need to complete the following steps: To activate your card, you must have the latest version of the Arsenal Official app installed on your smartphone. hospitality@arsenal.co.uk. Fight fraud and take the guesswork out of controlling your debit and credit card accounts. If you are using an Android device, your device must be running the Android 7 operating system or above in order to access the My Arsenal Rewards portal and to activate the payment mechanic of the My Arsenal Rewards membership card. Visit the Arsenal Official App and log in using your Membership number found on the back of your My Arsenal Rewards membership card, Go to Manage prepaid card in the My Arsenal Rewards passport and follow the instructions to activate your card. Take control of your Arsenal debit and credit cards. If your query concerns the My Arsenal Rewards programme, points earning opportunities or points redemption, please submit your enquiry via our New Enquiry Form or contact our team by telephone on 0207 619 5000 (Monday to Friday 09:30 17:00) and our team can arrange for a replacement. * You can pay for goods and services with your My Arsenal Rewards membership card wherever you see the Visa sign, online and in-store. No, My Arsenal Rewards points are only valid for use via the My Arsenal Rewards portal. When will the Pingit for Clubs service no longer be available from? Please visit help.arsenal.com/support/home to create a new enquiry if you believe there has been an error in your points calculation, making sure you specify the number of points you believe to be missing from your account and from which transaction or engagement these points were earned. Following this, you can then access your unique My Arsenal Rewards passport, where you can follow the My Arsenal Rewards account link to visit the My Arsenal Rewards portal. There will be opportunities to redeem points through the My Arsenal Rewards portal against Partner rewards, in the same way that points can be redeemed against Arsenal rewards. If you buy tickets and your card hasn't arrived in time. Can I still log into the Manage prepaid card area of the Arsenal Official app? You can continue to enter Emirates Stadium using your My Arsenal Rewards membership card for any remaining games during the 2022-23 season. T&Cs apply. Posted by u/[deleted] 6 months ago. The points can be redeemed for rewards through the My Arsenal Rewards portal. Alternatively, you can go to the. The first time you use the card you will need to use chip and PIN. My Arsenal Rewards is our new Club rewards scheme, exclusive to paid Arsenal Members. To get official Arsenal VIP tickets you will need to purchase a Matchday Experience hospitality package for one of our upcoming fixtures. If you are an Adult UK member, you can also accelerate your points earning when using the prepaid mechanic on your My Arsenal Rewards membership card to spend with affiliates and Arsenal Retail. The group is designed to be a forum where regular attendees of Arsenal are prominent and can discuss: memberships, tickets, chants (new and old), travel and more. Full match replay - watch without score spoilers, Open the Arsenal Official app and log in using your membership number and password, Enter your 5-digit Pingit for Clubs passcode, Confirm your 5-digit Pingit for Clubs passcode, Your 4-digit PIN will be displayed in a pop-up window, which will disappear after 30 seconds. If you choose not to activate your My Arsenal Rewards membership card for payment, your card will still provide access to Emirates Stadium. Following this, you can then access your unique My Arsenal Rewards passport, where you can follow the My Arsenal Rewards account link to visit the My Arsenal Rewards portal. Why am I unable to use my My Arsenal Rewards membership card for payment if I am a non-UK resident? You can continue to spend on your My Arsenal Rewards membership card and earn rewards points until Thursday 1 June 2023 if you have registered your card through the Pingit for Clubs service. Recently bought a membership and tickets to the Chelsea match, and I have them downloaded to my Apple wallet. My Arsenal Rewards points can be earned with affiliates by using the prepaid mechanic within your My Arsenal Rewards membership card to make purchases. To close a submenu press the escape key. Arsenal Gift Card 15 $20.00 Arsenal Gift Card 25 $33.00 Arsenal Gift Card 50 $65.00 See all By Price Struggling for gift ideas? Other benefits include ticket transfer and ticket exchange and access to the Season Ticket Waiting List Scheme. What happens if my card is lost, stolen or used fraudulently? How do I log in to the My Arsenal Rewards portal on my mobile device? Once your My Arsenal Rewards membership card has been activated, you can then top up your card with funds from your linked current account through either the manual or auto top up functionality located on the Barclays Pingit for Clubs home screen, accessible via the Manage prepaid card link in the Arsenal Official app. You will receive your new My Arsenal Rewards card from August 2021. For more information or to become an Arsenal Red . No. What should I do? Ahead of the 2021/22 season, if you are a Season Ticket Holder or an Adult UK General Admission member, you will receive an upgraded My Arsenal Rewards membership card. The PIN for your card is easy to find: Step 1: Enter the My Arsenal Rewards passport Do I have to activate my membership card? Highbury House Help us improve this article with your feedback. If and when your ticket sells, your membership card will be disabled for the game while the buyer's membership card will be activated. Club Level is an exclusive tier with some of the best views and facilities within Emirates Stadium. This thread is archived New comments cannot be posted and votes cannot be cast 15 25 25 comments Best hlpmeh8u Thierry Henry 1 yr. ago To find out more about this membership, please contact the team at clublevel@arsenal.co.uk or call 0345 262 0001 (option 2). 2.1 You can only join the Away Ticket Scheme if you: (A) are a Platinum Member for season 2019-2020; or (B) are a Gold Member for season 2019-2020; or (C) joined the Club's Travel Club prior to the end of season 2007-2008 and have renewed such membership for each subsequent season; (D) pay the Fee to the Club; and (E) The number of days remaining before points expiry will be indicated on your My Arsenal Rewards passport that can be seen when signing in to arsenal.com and the Arsenal Official App. After this, you won't be able to log into the Manage prepaid card area of the Arsenal Official app or use your My Arsenal Rewards membership card to make purchases. Copyright 2023 The Arsenal Football Club plc. Full vs Light is whether you get the membership pack or not. Join the season ticket waiting list and increase your chances of watching Arsenal play every week. Yes, you can continue to log into the Manage prepaid card area of the Arsenal Official app and top up funds until the service closes. Phone lines ar. Arsenal Football Club Copyright 2023 The Arsenal Football Club plc. A UK personal current account is required to register forPingitfor Clubs. T&Cs apply. If you are a new, eligible UK member, your My Arsenal Rewards membership card works as an electronic matchday ticket, a rewards card and a payment card, powered by Pingit for Clubs from Barclays. Why is the Club introducing My Arsenal Rewards? To close a submenu press the escape key. This menu is keyboard accessible. Arsenal Football Club caters to all fans and includes a Purple Membership scheme for our disabled supporters. Our Platinum Membership includes a Club Level Season Ticket, giving you access to some of the best seats in Emirates Stadium along with entry to our superb Club Level bars and restaurants. T&Cs apply. Arsenal Member 10% Discount See all Gift Cards Perfect for all occasions, take your pick of 3 Gift Cards to see you through birthdays, the holiday season, and any other special day worthy of an Arsenal themed celebration. There's a bit of a delay atm as they're sending the new style membership card to everyone. 75 Drayton Park * You can pay for goods and services with your My Arsenal Rewards membership card wherever you see the Visa sign, online and in-store. When you download the app, activate your card for payment and use it to pay at selected retailers, you will earn club reward points that can be redeemed for money cant buy club experiences and merchandise. Turn off 'Hide Expired Passes'. The maximum you can spend on your card is 2,000 per day. Please note this will not affect your stadium access as your card will remain active for entrance to Emirates Stadium for the remainder of the 2022/23 season. To close a submenu press the escape key. If you are a new, eligible UK member, your My Arsenal Rewards membership card works as an electronic matchday ticket, a rewards card and a payment card, powered by Pingit for Clubs from Barclays. Your My Arsenal Rewards membership card will work as an electronic matchday ticket, a rewards card and, if you are a UK based adult member, a payment card powered by Pingit for . Yes If you choose not to activate your My Arsenal Rewards membership card for payment, your card will still provide access to Emirates Stadium. Ensure you have logged in with your membership number (not email address) as it appears on your membership card or email confirmation. Affiliate Network Promotional Discounts. Can you explain how I accumulate points on my Arsenal Reward card and what benefits can I redeem them against? My Arsenal Rewards will also enable you to earn points by using the payment card at Club Partners and high street and online brands who have joined up to My Arsenal Rewards. How do I register my membership card for payments? Once the payment feature is activated, the card can be used for all online and offline club purchases at Emirates Stadium, all club stores and anywhere that accepts Visa as a payment method*. If you a UK Adult member, you will also need to update your details with Barclays. After you download CardKey, access it on its own or through . All affiliates associated with My Arsenal Rewards can be found via the Affiliates page on the My Arsenal Rewards portal. To redeem points you have earned you must have a computer or mobile device to access the My Arsenal Rewards portal. You can still go to box office before the game and collect paper tickets (just got to show your id). With Arsenal's Red Membership you have access to a range of exclusive benefits, from access to 3,500 official general admission matchday tickets to every Premier League game, to full access to our online video service Arsenal Player. Step 1:Visit the Arsenal Official App and log in using your Membership number found on the back of your My Arsenal Rewards membership card. Sorry we couldn't be helpful. Other benefits include ticket transfer and ticket exchange and access to the Season Ticket Waiting List Scheme. 75 Drayton Park London, N5 1BU, Explore ourHelp Centrefor answers to common questions, For all other enquiries please use ourNew Enquiryform. Find out how to use your My Arsenal Rewards Card for payments today. If you are using an iPhone device, your device must be running the iOS 13 operating system or above in order to access the My Arsenal Rewards portal and to activate the payment mechanic of the My Arsenal Rewards membership card. What are Club Level Seats? Press J to jump to the feed. Do I need a computer or a mobile device to participate? Turn off 'Hide Expired Passes'. Please allow 48 hours from the activation of your membership for your member discount to work on Arsenal Direct. What are the Club Level matchday opening hours? Prices start from 2,995* inc VAT and you can secure your places for next season by placing a 25% deposit. A UK personal current account is required to register for Pingit for Clubs. If you choose not to activate your My Arsenal Rewards membership card for payment, your card will still provide access to Emirates Stadium. If you do, tap the (? If you choose not to activate your My Arsenal Rewards membership card for payment, your card will still provide access to Emirates Stadium. sixteenlions. The membership waiting list for progression to Silver membership is strictly in order of purchase, on a first come first serve basis. - See more at http://www.alwaysaheadofthegame.com/junior/young-guns/overview#sthash.gb5RQAF8.dpuf. Why is that? Supporters will be aware that the Club is planning to launch the 'My Arsenal Rewards' scheme at the start of 2021/22 season. When you follow the re-registration process all funds previously loaded onto your My Arsenal Rewards membership card will be there. Did you find it helpful? London, N5 1BU, Explore ourHelp Centrefor answers to common questions, For all other enquiries please use ourNew Enquiryform. Click 'Manage prepaid card' Enter your 5-digit Pingit for Clubs passcode. Posts about merchandise, memes, transfer gossip, will be removed You can log in to the My Arsenal Rewards portal on your smartphone by downloading the Arsenal Official App and signing in with your membership number and password. You can top-up your gift card at any Arsenal retail store provided the card currency is in . Full match replay - watch without score spoilers. Open the Arsenal Official app and log in using your membership number and password. *You can pay for goods and services with your My Arsenal Rewards membership card wherever you see the Visa sign, online and in-store. I was just wondering if you can't set up digital membership pass or get a physical membership card in time (still a red member), does Arsenal still email you the tickets you bought (example leeds from queue) before every fixture in addition to having the tickets available on digital and physical card? 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