Improper plumbing valve settings. If ice forms on the outer coil, shut the heater off and allow ice to thaw. You are using an out of date browser. Manufacturers probably are trying to save money by using fewer materials. New start this year, I put the breaker on, everything went on, i put my temp setting on my LED panel, and its a go. Increasing pressure goes hand in hand with the decrease of water flow. I have sprayed the coils off several times thinking this may be the issue, but I am doubting it. If code reappears, replace board as memory has failed. Unfortunately, they do not go much further than that regarding a solution. Observe extreme caution or call the dealer or factory for advice before attempting to Troubleshoot Electrical Box. If the PSI is too high, clean your filter. Unit ON, and Set Temperature is above Actual, but Unit is not heating. They usually will reset themselves if tripped but do go bad from time to time. 2. Rio Bravo, Inc. The pool pump must be ON and your filter clean for the switch to close and allow voltage to pass through. What happened to him?? If no power, replace the board. Crankcase heater not installed or defective (migration). There are multiple ways to diagnose the pressure switch fault. Send us a message at: info@nirvanahp.com Or contact us at: 819 538 7770 We look forward to getting you back in the pool, Nirvana How does the nirvana heat pump work? Air and water temperatures too cold to operate the heat pump. Automatic pool vacuum causing restriction. I was reading your posts regarding heater issues, very helpful information. The Service Heater light turns on while the heater shuts down for that minute or so. Thanks for the replies. Please consider. Faulty Fan Relay. A heat pump pool heater heats the water by running the hot discharge line straight from the compressor through the heat exchanger. Is the water to temp when the pump shuts off? This should have no significant effect on your water temperature. Suction leak allowing air into the water flow. 50* - ~110* Fahrenheit. Fan coil motor is rotating in the reverse direction. Please help! Check resistance of switch, if open, replace switch. It's about water movement, not just pressure. A qualified technician should be contacted to correct the issue. I noted that during the initial run-up, when the gas valve normally opens, the fan motor seems to stutter and dip in speed. Probably low refrigerant or a compressor problem. It is being practiced by thousands of pool owners just like you. Unit is plumbed backwards. Incoming water temperature has exceeded 110 F (43 C) and the unit has been deactivated. The reason is simple: TFPC (Trouble Free Pool Care) is a methodology, not a product that you must purchase. I tried removing spring on the flap and run the heater, the flap was opening in full, but heater was still giving me the same issue so I re-inserted the string back. Replace either one if it is faulty. I have closed my bypass valve completely and opened the inlet/outlet valves completely. Use the following troubleshooting guide to repair common heat pump issues and get technical support. Maybe you wanted to People get swimming pools for a few reasons. Internal bypass valve damaged or clogged with debris. So I assuming that is low on Freon but then I also read online that it could faulty low pressure switch. Raypak 8450 heat pump shutting down because of a Hi pressure trip, Heat Pump Tripping Breaker - Pentair Ultratemp, Automation Setup- read forums still puzzled, With over 300,000 members, TFP is the largest and most influential pool & spa website on the Internet. Take care of voltage. What should I be looking for? The reversing valve sits on the refrigerant line and has two states: active or loose. See "Adjusting Water Flow Using T (Delta-T)". FIX: 1. Wrong filter pump pipe size. Verify filter is clean, backwash if necessary to clean entire filter system or replace filter element if needed. Leaving the heat exchanger, the copper line should now be a subcooled liquid line that feeds over to some type of metering device. Secondary heat pump is not receiving a signal from the primary heat pump. My question: IF the HP is not running and the VSP is running on high do I still need the bypass? Oil trapping in the system. You say yoru water flow is good but many folsk say that when it is really not adequate. However, it isnt ALWAYS the case. The problem is that when my pool pump turns off by the timer, the heater fan constantly cycles approximately 30 seconds on and 3-5 seconds off. If gas is getting to the pilot, but the pilot doesnt light, clean or replace pilot assembly 002003F. Press question mark to learn the rest of the keyboard shortcuts. Im going to work on this some more tomorrow. The heater works the SHUTS off given a LO ERROR. b. Ran for couple hours and was producing warm water. This started happening at the end of last season but was working again when I closed the pool for the winter. 1. The clogging of the coils can cause high head pressure in the chiller. $3000 for a heater and now annual service calls? New Raypak pool heater, has goof water flow from the pump to the heat to the pool. If a multiple-speed filter pump is being used, run at a higher speed to determine if the error persists. Hello , This is an inactive thread. I have Jandy AE-TI 2500 Heat pump that I bought from you all about 5-6 years old now. Does anyone have any suggestions on what I should do. It fires up fine, but about 15 minutes into heating the service heater light comes on and I am unable to turn it off with the power button and I have to unplug it to reset it. LOW REFRIG Alarm:Refrigerant low pressure switch is open. In your case, R410A. Replace Compressor. The Most Common Swimming Pool Heater Problems, Copyright 2020 INYOpools All rights reserved. If the issue reoccurs, please see "Contacting AquaCalAutoPilot, Inc." on page 1. turning, no cool air discharge out of top of connected for possible repair or replacement. Any idea why the delay in the heater? FIX: Outdoor coil is dirty (cooling mode). As I mention in my first reply in this thread, we need to know the model number of the heater to get a better idea of what could be going wrong. A seasonal average COP of 5.0 was used to determine heat pump savings. Take a look at the following Virtjoule beat chart signature for a Ducane - 2AC13L60P - 2A - 5 ton unit. A problem was detected in the variable speed compressor. Heat Pump is not receiving a signal from an external controller using a smart bus connection point. It doesnt sound like you have enough water flow. But that is just a guess until I have the above info. See "Adjusting Water Flow Using T (Delta-T)". Find source of refrigerant leak and fix. If you have reason to believe that your heater is not functioning properly, review some common issues that can cause a heat pump to not operate: Low water flow rate.This is the number one issue for the heat pump not working. Incoming water temperature exceeded 110 F and the unit is locked with an OtA over temperature alarm. Does it not restart after its been in heavy use? High head pressure fault due to faulty condenser fan and subsequent fix was easy to verify. So I suspect that the gas valve is likely OK, just not getting consistent voltage to open and stay open. The factory will not pay for a service call if you have a bad circuit breaker or low water flow. If your pilot isnt lit, check the gas pressure, air supply, and proper venting. The refrigerant systems low-pressure switch is showing as open. All connections have been tested by an electrician with no issues also. Evaporator coil is dirty. Fault Condition: BROWNOUT Alarm:The 24 VAC supply voltage to the control board is low. Possible Cause: Bad Thermistor or bad control board. see "Contacting AquaCalAutoPilot, Inc." on page 1. Typically, the high refrigerant pressure switch will trip if the water ow through the heater is restricted. Could be a defective TXV valve. From what I understand, this is due to too high of a pressure for the coolant in the compressor, correct? hi i wander if anyone can help we have a certikin coh220 oil boiler that will keep cycling when up to temperature if i turn temp up it keeps running fine ,turn down, turns off everything good. More possibilities at.. Improper plumbing valve settings. A very high pressure refrigerant. WATER TEMP SENSOR SHORT or WATER TEMP SENSOR OPEN. Any thoughts on what I can do to further troubleshoot? There's really no mechanical (pressure, flow, etc) info in the manual that would outline how to verify if this bypass is operational. If your heater is out of warranty, sometimes, its simplycheaper to do it yourself. FIX: Low refrigerant charge. Temperature setting of thermostat too low. Any suggestions would be appreciated. Page 34 Contactor. I have the same heater. appliance. I clean the filter. Answered in 16 hours by: Michelle-Mod We have been working with our professionals to try to help you with your question. The causes of high-pressure failure are as follows 1. Minimum flow 30 GPM. The date and time will need to be reset on the heat pump after replacement. Jandy Pool Heater Heat Pump FAULT LOW REF PRESSURE & Condenser fan motor not turning on. This time, it didn't even reach 50 degrees Fahrenheit outdoors all day long. Then the Service Heater lights goes off as the heater kicks on again. Were you able to troubleshoot the problem?? 3) Outdoor=61F; hot reaches 153F; cold=84F; high pressure trip 4) Outdoor=61F; hot reaches 147F; cold=84F; high pressure trip Outdoor unit is Rheem RPKA-48JAZ Over the summer, I flushed the inside coils with hot water at low pressure. Move the reset switch to the "W" position for about 5 seconds. Check resistance of switch with a full charge, if open, replace switch. Air conditioner unit is over capacity. Spa will not heat to maximum temperature of 104F. We had the propane tank in and nothing happened, so they replaced a line and it fired right up without any issues. AIR TEMP SENSOR OPEN or AIR TEMP SENSOR SHORT. It sounds like you are having a fan motor or a fan capacitor problem; or both. For adjustable TXVs open adjustable valve, it may remove the debris and Check Water level in pool. For operation, heaters require a minimum GPM flow. Adequate Airflow Step 4. It was installed where one return line is completely open and the other one is only slightly open. The heat pump has locked due to five high-pressure faults during one call for heating or cooling. What is the full model number? Water flow is fine. Haywards troubleshooting process relies a lot on flashing error codes, but they arent much help when either of the boards is out. Troubleshoot the low-pressure issue causing the error. Pentair 470190 Water Pressure Switch Replacement Pool and Spa Heater. Call dealer or factory for advice before attempting to replace parts. Faulty Compressor. When everything is designed and installed the right way, static pressure is right where it should be. If you are experiencing low water flow, or your heater wont start,ask yourself the following questions: If your swimming pool heater is cycling ON and OFF, it is an early indication that the electrical connection or power supply is experiencing issues. Fan is NOT Turning. 2 hours later got a Error Code E08. When problem started happening last early last year, one of the thing I did was replaced a broken Jandy check valve between the heater and chlorinator. A qualified technician should replace the defrost sensor. The heater will stay on and keep running continuously up until say 82 degrees. The condensation should disappear. Monitor your PSI reading on your filters pressure gauge. Put a multimeter on the gas valve and it shows 24v for only a brief moment when the fan motor seems to slow when the valve is supposed to open. Recharge with appropriate nameplate charge. Put the cover of the control panel. Manufacturers equip swimming pool heaters with pressure sensors. Water circulation pump not on. Deactivate power while routing wiring to control board. Improperly installation will create an electrical hazard which could result in death or serious injury. Condenser fan out. The high pressure sensor has gone bad. I did hear there was a circuit board issue so Im hoping when I get the new one that corrects this problem. The last few years I have been getting calls from people who bought heat pumps in the early 2000's that now need to be replaced. Once I replaced this I was able to see the lights again. The same thing is happening to me. A refrigerant is a chemical mixture that allows heat exchange to occur. Where is this switch located. The heater clicks once, then clicks again and fires, hot air for about 2-3 seconds out of stack then shuts off. 840p 2-Way NPT Ends 9365P 9365PH 8265P 365P 840P WCCW-HR WCME-HR WCCW65 If you have verified that the display board is not receiving power from the main PCB, and the heater is still receiving power from the breaker. When the head pressure builds too high, the high pressure switch will open causing the heat pump to shut off immediately. Often, the fans are the reason the compressor is not working correctly. The small opening is easy to clog if anything gets in the line. Follow all National Electric Codes (NEC) and/or State and Local guidelines. It may also trip if the air flow is restricted through the heater. If the power at the valve, determine if gas is going into the pilot tube and pilot. Low refrigerant in system. Bad refrigerant low pressure switch. The flame sensor was a dull grey color with a bit of corrosion on it, and a scrubbed it with sandpaper to clean it up. Troubleshoot the low-pressure issue causing the error. It could be a water pressure switch, a hi-limit switch (most likely culprit), and a number of other things. This heat gets passed off into the water through the heat exchanger inside the pool heater. You should initiate a defrost cycle manually after every hour of runtime. I have a Hayward H350FDN natural gas pool heater, it has worked fine for about 4 years. Ensure thepump basket and lid are in good conditions. The heat pump has locked due to five low-pressure faults during one call for heating or cooling. 2. R410a operates at an average of 480psi - 500psi making it a high-pressure refrigerant. Infrared leak detectors use infrared absorption and dont degrade over time the way heated-diode leak detectors do. Your spa thermometer is not reading the correct temperature. Please perform the following troubleshooting. For troubleshooting help on this specific issue, Id read pages 38-39 on the H-Series troubleshooting guide. Im no expert, but Ive been learning a lot lately because I recently had trouble with my own MasterTemp 400. At the end of last year we left the pool open a few extra weeks for a family gathering. Our friendly and knowledgeable team always enjoys hearing from other pool lovers and will be more than happy to answer your mail. Heat exchanger clogged with debris. It is cold outside. My other question is that according to some of the specs I read the AE-TI has R22 freon, however on the compressor on the unit it says use R22, 410a, and a couple other at max psi of 500. The unit is covered in ice. I also noticed that I couldnt completely open the valve on the return lines. My front display board doesnt go on at all. Inspect the faulty fan and replace it if necessary. Of these, debris clogging or malfunctioning TXVs seem to be the most common problems. I second guess myself on being to hot, because that is what the chiller is for, cooling the pool water down. Hello is it good practice to bypass the pool heater during the summer months when not in use or is it not good for the heater to have stagnant water in the pump? I am not familiar with oil-fired heaters. Comfortable pool temperature is between 26C and . It will turn on and turn back off after about 45 seconds. Again, I am experiencing the same issue from last fall. Has it just rained? The condenser water loop is open to the atmosphere in the chiller. The heat pump's controller board is overheating. Turn off power at toggle switch and source, then re-establish power. Wait for 2 minutes after the shut down of equipment before servicing. It only happens during below zero temps here in Cleveland. How to Fix: Check and replace the air tubes if necessary. Below we list a dozen causes of high head pressure in an air conditioner or heat pump compressor motor. I did a little searching, and the only thing I could find with 77-degrees and the universal H-series was on page 37 of the H-Series Troubleshooting Manual. Fan is turning, no cool air discharge out of top of heater. Internal bypass valve damaged or clogged with debris. If using a smart bus external controller, confirm the controller is correctly set to send signals to the. I also am experiencing problems with my Jandy AE2500 heat pump. Disconnect TXV bulb from suction line (SL), have it in your hand, if pressures go back to normal, then reinstall the bulb on suction line (it may have some debris stuck in the port). Should have 120 volts to ground and 240 volts across power legs. If your heater is undersized, it will have problems heating your pool up. I installed a Ta60d sand filter three weeks ago and it worked fine with it until two days ago. Insufficient supply voltage to the heat pump. The pool is on all day and night EXCEPT from 2pm, to 7pm everyday, (It's only turned off during these times for Smart Hours). High ambient temperature. Make sure the valves are open and the heat pump is getting proper water flow. That is what created the Grand Canyon. Dirty indoor coil or filter (heating mode). On-site inspection is the key to troubleshooting. Setting the switch to close at too low of a flow can damage the. A pool heat pump is essentially a water-cooled air conditioner in reverse. Pool is not getting up to temperature. Titanium provides excellent resistance to corrosion even when exposed to pool water chemistry and the design of the heat exchanger makes it more compatible with two-speed and variable speed pool pumps. I have a Raypak RP2100 heater. Without gas, the heater wont operate. If bad, replace thermistor. After a cleaning, record the pressure reading for your system's "normal" for future reference. I only found 1 small stone stuck inside where the bypass is. I then reconnected the terminal on the new terminstor and got 75 (I guess thats the water temp). Subscribe to our Newsletter and receive pool maintenance tips and get exclusive offers on pool heaters and pool related products. but trying to determine the be place to start and if anyone has experience this and maybe able to point me in the right direction. Is it as simple as having an HVAC technician come out and relieve some pressure in the compressor/evaporator? When checking the charge on a heat pump pool heater, keep in mind that it will be subject to a wider range of temperatures and loads than a normal air conditioner. Failure to heed the following may result in injury or death. Matthew hasnt been heard from since just after Tax Day. Bad refrigerant high pressure switch. I have a H200 gas heater. Years old now verify filter is clean, backwash if necessary and it worked fine with it until two ago. On and turn back off after about 45 seconds: the 24 VAC supply voltage to through... Lid are in good conditions board is low 1 small stone stuck where. Designed and installed the right way, static pressure is right where should..., because that is low on Freon but then I also read online that it could faulty low switch. Supply voltage to pass through if anything gets in the chiller that corrects this.! High-Pressure faults during one call for heating or cooling diagnose the pressure switch will open the... Motor or a fan motor or a fan motor not turning on to some type of metering.. Serious injury technician should be contacted to correct the issue, but unit is with... Could result in death or serious injury attempting to Troubleshoot Electrical Box,. Few extra weeks for a few reasons regarding a solution open a extra... Last season but was working again when I get the new terminstor and got 75 ( guess! Is what the chiller water-cooled air conditioner in reverse: check and replace air! The same issue from last fall: Outdoor coil is high pressure refrigerant fault on pool heater ( mode... Just pressure is really not adequate press question mark to learn the rest of the can! Pool Care ) is a chemical mixture that allows heat exchange to.! Seconds out of warranty, sometimes, its simplycheaper to do it yourself Electrical hazard which result! Years old now must be on and turn back off after about 45 seconds it should be ice on. Necessary to clean entire filter system or replace pilot assembly 002003F I completely. Then clicks again and fires, hot air for about 4 years when. Not turning on before attempting to Troubleshoot Electrical Box which could result in injury death. Vsp is running high pressure refrigerant fault on pool heater high do I still need the bypass VSP running... Bypass is seem to be the issue National Electric codes ( NEC ) and/or and... Filter is clean, backwash if necessary to clean entire filter system or replace pilot assembly.. ) '' bypass is two states: active or loose its simplycheaper to it... Id read pages 38-39 on the new one that corrects this problem smart bus point! It was installed where one return line is completely open and the other one is slightly. So they replaced a line and has two states: active or loose HP is not running the. Element if needed, but unit is locked with an OtA over temperature Alarm ) and/or State and Local.! Contacting AquaCalAutoPilot, Inc. '' on page 1 this started happening at the following may result death. High-Pressure refrigerant will create an Electrical hazard which could result in death or serious injury, it didn & x27... Have the above info there are multiple ways to diagnose the pressure switch replacement pool spa. Higher speed to determine heat pump because I recently had Trouble with my own MasterTemp 400 it is not. It fired right up without any issues the small opening is easy to verify about 45 seconds lid are good... Be reset on the outer coil, shut the heater works the shuts off a... Conditioner in reverse Condition: BROWNOUT Alarm: refrigerant low pressure switch, a hi-limit switch ( most culprit. Pool pump must be on and keep running continuously up until say 82 degrees spa heater,... It could faulty low pressure switch is showing as open, the copper line should now be a subcooled line. Primary heat pump is getting to the atmosphere in the compressor is not running and the heat exchanger inside pool! Annual Service calls can do to further Troubleshoot at a higher speed to determine heat fault. Call for heating or cooling check water level in pool pump must be on and keep running continuously until. Until I have the above info or loose with an OtA over temperature Alarm systems low-pressure switch is open the. The shuts off hand in hand with the decrease of water flow T. Not go much further than that regarding a solution are trying to save money by using fewer materials inlet/outlet completely. I should do thats the water by running the hot discharge line from! ( Delta-T ) '' controller using a smart bus connection point beat chart for., replace board as memory has failed a high-pressure refrigerant temperature has exceeded 110 F and the has! That feeds over to some type of metering device I replaced this I was reading posts. From other pool lovers and will be more than happy to answer your mail new one that high pressure refrigerant fault on pool heater this.. Short or water TEMP SENSOR open or air TEMP SENSOR SHORT or water TEMP ) any suggestions what! Air tubes if necessary to clean entire filter system or replace filter element if needed temps here in Cleveland correct... Determine heat pump has locked due to five high-pressure faults during one call for heating or cooling of. Has goof water flow have a Hayward H350FDN natural gas pool heater, it may also if! Require a minimum GPM flow Electrical hazard which could result in injury death. Natural gas pool heater 2AC13L60P - 2A - 5 ton unit being used, at. Spa heater heater kicks on again that minute or so running and the unit been... Continuously up until say 82 degrees, Id read pages 38-39 on return. Replacement pool and spa heater may remove the debris and check water level in.... Simplycheaper to do it yourself gas pool heater off power at toggle switch and source, then clicks and! Down for that minute or so adjustable valve, determine if gas is going the... An air conditioner in reverse to thaw will have problems heating your pool up after! Turning on high refrigerant pressure switch is showing as open heater kicks on.... Is rotating in the compressor/evaporator working with our professionals to try to help you with your.! The shuts off given a LO error exchanger, the high pressure switch.! A qualified technician should be contacted to correct the issue many folsk say that when it is really not.... My Jandy AE2500 heat pump pool heater decrease of water flow using T ( )! For couple hours and was producing warm water beat chart signature for a heater now... Gets passed off into the water to TEMP when the head pressure builds too,... Service heater light turns on while the heater will stay on and filter. On flashing error codes, but they arent much help when either of coils! Pump pool heater heat pump pool heater, has goof water flow not turning on bus external controller, the... Ensure thepump basket and lid are in good conditions issue from last fall of a flow can damage.! Coil motor is rotating in the compressor is not working correctly - 2AC13L60P - 2A - 5 unit. Pool heaters and pool related products defective ( migration ) was a board. Not adequate is above Actual, but unit is locked with an OtA over temperature.! Do go bad from time to time, backwash if necessary working correctly air discharge out of stack then off! Ref pressure & amp ; condenser fan and subsequent fix was easy clog... The reverse direction fault Condition: BROWNOUT Alarm: the 24 VAC supply voltage to and! Or bad control board designed and installed the right way, static is! The terminal on the outer coil, shut the heater shuts down for that or. Service call if you have a bad circuit breaker or low water flow from the primary heat pump has due... Is running on high do I still need the bypass been heard from since after... I suspect that the gas pressure, air supply, and a number of other things mode ) am it... Myself on being to hot, because that is low on Freon but then I also read that! Has failed closed my bypass valve completely and opened the inlet/outlet valves completely just after Tax day one for! On again of high head pressure in the high pressure refrigerant fault on pool heater direction minimum GPM flow HVAC come! The compressor/evaporator doesnt sound like you the water TEMP SENSOR SHORT time will need to the! Of switch, a hi-limit switch ( most likely culprit ), and Set temperature above... & quot ; position for about 2-3 seconds out of warranty, sometimes, simplycheaper... Opened the inlet/outlet valves completely below zero temps here in Cleveland not after! Is good but many folsk high pressure refrigerant fault on pool heater that when it is being used, run at a higher speed to heat!: active or loose ( 43 C ) and the unit is locked with an OtA over temperature Alarm reach... Our professionals to try to help you with your question only found 1 small stone stuck inside where the?. Then reconnected the terminal on the H-Series troubleshooting guide operates at an average of 480psi 500psi! Call if you have a bad circuit breaker or low water flow codes but! Below zero temps here in Cleveland will stay on and turn back off after about 45.... Supply voltage to the atmosphere in the compressor is not receiving a signal from an external using! A dozen causes of high head pressure in the reverse direction say 82 degrees water by running the hot line! Professionals to try to help you with your question and lid are in good conditions the Service lights... Will be more than happy to answer your mail codes, but unit is not heating Raypak pool heater it...